Customer Marketing Manager

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.

• Responsible to develop commercial channel strategy for layers: TA & Accounts, focusing on meeting different customer profiles and needs based on a well conducted diagnostic;
• Responsible for building commercial plans to drive long term profitable growth, analyzing market trends and anticipating future demands;
• Work close with Brand Teams to ensure brand strategy is translated into flawless execution by sales teams;
• To be the focal point between the sales force and other areas of the company, understanding the operating channel in depth and bringing insights to build the strategy of value packs to be the first partner of choice for our customers;
• Participate in the construction of JBPs and Account Plans for the main clients of medical layers (pareto);
• Ensure cycle discipline and commitment to dates, performing the execution plan (tools and service packs) in TA & Accounts layers, as well as engage the sales force for brilliant implementation and execution;
• Monitor the implementation of the strategy and execution through tracking, analysis of reports with the BI team and monitoring of KPIs established with commercial and marketing management, as well as action plans to mitigate possible gaps;
• Translate KPIs into insights to fine-tune with Brand Teams and Customer Marketing Team.

EDUCATION:

• Education: Degree desired in Business Administration, Business development and correlates;
• Language: English.

EXPERIENCE:

• Preview experience in pharma or aesthetic industry will be a plus.

KNOWLEDGE AND SKILLS:

• Knowledge of product and service marketing tools;
• Ability to impact, influence and interact with the commercial team, sales force, leadership, peers and clients;
• Business acumen, innovative problem solving and project management skills;
• Well structured, organized and analytical mindset;
• Verbal and written communication skills to interact with different levels of the organization;
• MS Office Advanced: majors in MS Excel, pivot tables, macros and Power Point;
• knowledge in Design Thinking, Agile methodology and management tools will be a plus.

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