Site Operations Manager
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Worcester, MA
- Operations
- On-Site
- Full-time
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Purpose
The Site Operations Manager oversees support services across a multi-site campus that includes biomanufacturing, research, administrative, and warehouse environments. This high visibility leadership role provides the ability for sitewide impact and direct management of contract services. Responsibilities are both tactical and strategic, ensuring site personnel can conduct their business in an efficient, safe and compliance-centric environment daily while preparing the site for future growth and performance. The manager is responsible for daily logistics, contract service providers, special projects, and campus capacity planning while identifying opportunities to enhance operations and implementing innovative solutions. The role also entails off-hour coverage for site emergencies including adverse weather and unforeseen operational disruptions to ensure rapid response and maintain continuity of business operations. Active involvement in daily operations is essential for seamless site functionality and sustained business continuity.
Responsibilities
- Oversee daily site logistics and planning to support efficient operations across office, laboratory, and manufacturing organizations.
- Oversee the site Security program, including supervision of contracted service providers and support-related site initiatives, including but not limited to site security posture, emergency response plans, and business continuity plans.
- Supervise a campus-wide contracted food service providers and ensure compliance with local, state and federal license and permitting requirements.
- Manage year-round landscaping, snow removal and surface treatment service contract to maintain an appealing, professional and safe environment for all employees, visitors and staff.
- Plan and coordinate site-based company events and executive visits of medium to large scale with stakeholders, support functions, vendors and contracted services.
- Collaborate with cross-functional organizations on strategic campus space planning, delivering optimized proposals to meet the needs of multiple stakeholders and corporate deliverables.
- Partner with site leadership, global engineering and corporate real estate teams to manage campus property leases, renewals, adjustments and interactions with property managers.
- Review department service contracts and perform financial assessments alongside the site Finance team to meet fiscal targets and identify focal areas.
- Partner with a diverse customer base and deliver outstanding service. Maintain strong working relationships with internal and external collaborators. Listen to and understand others' points of view and articulate tactfully and respectfully one's own perspective orally, in writing, and in presentations.
- Demonstrate strong problem solving and analytical skills to meet all targets and objectives set by department, site, and division leaders. Experience with advanced and predictive data analytics platform, database management, and AI is preferred.
- Associate/Bachelors Degree in related field or discipline and/or 5+ years of relevant experience.
- Knowledge and skills necessary to implement effective site operational programs as well as evaluate and recommend corrective actions/processes within multi-disciplined biomanufacturing and/or research environments.
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
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If you have any questions or concerns regarding the authenticity of a communication alleged to have been made by or on behalf of AbbVie, please contact us immediately.
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Pay Range: $
96500 - 183500 USD
Where We Work
Role is exclusively performed at a site or office and onsite presence is required. Employees who are site/office-based and can occasionally perform their role virtually work both in the office and remotely*, following the policies and regulations in place at their location. US Employees must be in the office on Tuesday, Wednesday, and Thursday with flexibility to work remotely on Mondays and Fridays. Three days in the office is the minimum; some individuals or teams may require more in-office days due to meetings, business/project needs or their role.