Senior Manager Change Enablement, Review Transformation

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

The Senior Manager Change Enablement reports to the Associate Director of Review Transformation within the Marketing Operations organization.  This dynamic role drives adoption of transformative solutions for AbbVie’s Material Review Process (MRP), including AI-enhanced processes. As a visible change leader, this individual excels at inspiring teams, influencing stakeholders without authority, and fostering adaptability.  This leader manages complex, cross-functional initiatives, building alignment among internal teams and external partners.  The Change Enablement Manager thrives at the intersection of process/system change and human behavior – helping people integrate and embrace change to improve business outcomes.

Key Accountabilities:

• Leads successful rollout and ongoing adoption of solution-adapted MRP for diverse stakeholders (Medical, Regulatory, Editorial, Marketing, Agency, etc.)
• Influences and mobilizes cross-functional teams in a complex matrixed environment
• Facilitates partnership with Training and Support teams to ensure they have comprehensive guidance on evolving product functionality and user feedback

Key Responsibilities:

• Leads large scale change initiatives with limited oversight
• Analyzes and drives resolution for complex business issues, showing sound judgement and resilience
• Serves as a visible champion for change, generating enthusiasm and stakeholder buy-in
• Facilitates effective onboarding and hypercare support, ensuring the user’s voice is heard and issues are swiftly addressed
• Applies leading change management methodologies to assess and improve stakeholder adoption, adapting communication style to maximize engagement
• Leads structured change management activities for new capabilities, including adoption analytics and feedback loops
• Facilitates structured stakeholder engagement sessions to capture evolving needs and translate them into actionable requirements
• Deftly navigates variations in organizational, team and individual ways of working, alerting leadership to critical barriers and advocating for process improvement

• Undergraduate degree, suggested focus in Business / Communications / Advertising (MBA desirable)
• 8+ years in project/program management, ideally in a regulated environment and review process context
• Significant experience implementing weighty changes that drive business evolution
• Proven ability to lead without formal authority, influence at all levels, and deliver results independently
• Exceptional communication, stakeholder management, and presentation skills, with the ability to distill complex topics into clear, compelling messages
• Strong critical thinking and problem-solving capabilities
• Pharmaceutical industry experience strongly preferred

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

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AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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