Marketing Manager I/II, Patient Services Marketing – Access & Reimbursement

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

About Patient Services Marketing

The US AbbVie Patient Services (APS) Marketing Team leads across multiple brands and therapeutic areas to deliver an unparalleled care model ecosystem that enables the best possible treatment experience to help patients achieve their full treatment plan potential.

Summary

• The Patient Services Access & Reimbursement Marketing Manager (MM) is responsible for developing and implementing access and reimbursement initiatives and tactics for APS Gastroenterology brands. This role requires a strong understanding of the reimbursement, coverage, and access barriers with provider-administered products and devices covered under the medical benefit as well as self-injectables and specialty drugs covered under the pharmacy benefit.  
• The successful candidate will partner cross-functionally to drive alignment across a complex, matrixed organization, collaborating closely with APS, as well as Brand, Trade, Market Access, Co-Pay Center of Excellence, Market Research, Analytics, and Field Reimbursement teams to ensure integrated strategy, consistent execution, and seamless pull- through.
• The ideal candidate has working knowledge of the payer landscape, buy-and-bill, and specialty pharmacy acquisition models and insight into field access team support needs.
• Manage internal and external agency partners to execute integrated marketing tactics on time and within budget, ensuring clear scopes of work, disciplined budget tracking, proactive timeline oversight and high-quality execution.
• Operates at the highest level of AbbVie compliance and professional standards ensuring all marketing initiatives adhere to regulatory, legal, and company guidelines while consistently applying sound judgment and ethical decision-making.
• This role does not have direct reports, but the individual must demonstrate the ability to influence and lead cross-functionally to drive organizational change and gain alignment across stakeholders. The candidate must be able to operate in a fast-paced environment , focusing on producing exceptional customer experiences and high-quality deliverables with specific measurable results.
• The role requires agility, strong organizational skills, and a patient-centric mindset.
• This individual will report to the Associate Director, Patient Services.

Key Job Responsibilities

• Working with internal and external agencies and other partners to develop innovative and impactful initiatives and tactics that align to the Patient Services strategic imperatives and APS marketing priorities.
• Lead content creation for HCP and office staff facing access and reimbursement challenges as well as support the development and maintenance of digital channels directed to HCP customers.
• Support the development of the PSP brand positioning across stakeholders for new and enhanced patient services support care models, including identifying barriers to patient access and developing innovative solutions to help HCPs address those needs.
• Support the AD in managing the marketing budget while identifying efficiencies and opportunities to maximize resources.
• Deliver marketing briefs, develop timelines to accomplish tasks, and anticipate impediments to project timelines.
• Partner with business insights and analytics teams to measure the effectiveness of access/reimbursement campaigns and recommend improvements.
• Track and manage segment budgets for access/reimbursement marketing programs.

Required knowledge, skills, and abilities 

• Ability to build collaborative working relationships across stakeholders at various levels throughout the organization. 
• Strong project management, planning skills, and attention to detail.
• Experience taking materials through an MRL/review process.
• Demonstrated ability in developing and supporting marketing plans and program pull – through.
• Experience with managing multiple external agencies.
• Strong working knowledge of healthcare processes in the following areas:
  • Buy-and-Bill and Specialty Pharmacy acquisition channels
  • Benefit verification and prior authorization
  • Claim submission and denial management

Qualifications

• Bachelor’s degree required.
• Minimum of 5+ years in healthcare, pharma, biotech, or diagnostics marketing, with the ideal candidate having previous pharma HCP marketing experience
• Functional expertise in field access and reimbursement team operations
• Launch experience preferred
• Strong storytelling capabilities, excellent oral, written, and presentation skills
• A balance of analytical thinking and creative vision

Talent will be hired at a level commensurate with experience.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this postingbased on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more orless than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paidand may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html