Congress Account Manager II

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Purpose

The role of the Business Services Group (BSG) Congress Account Manager II (CAM II) is to manage Global Congresses through successful project management, planning and delivery, while building strong working relationships with brand teams and medical affairs. This person will own the end-to-end delivery and execution of large, complex congresses along with other meeting and event activities utilizing standard process and procedures to achieve team satisfaction.

Responsibilities

• 60-75% of time is spent managing Tier 1 congress activity across all Therapeutic Areas. Tier 1 congresses are our largest and most complex congresses in terms of size, scope and spend. They include participation across multiple Abbvie HQ functions and involve the largest number of stakeholders and ancillary meetings, including affiliate meetings.
• Communicate the service and BSG value proposition to internal stakeholders. Assist internal stakeholders to understand and conform to Abbvie and industry guidelines and standards. Leads monthly or quarterly cross-functional stakeholder meetings on congress planning, forecasting activities and trends within the Therapeutic Areas.
• Lead the annual planning/budgeting process with the Therapeutic Areas and BSG management. Responsible for the preparation and tracking of budgets, throughout the lifecycle of each congress. Identify, quantify and report cost avoidance/savings measures on all congress elements.
• Act as Subject Matter Expert for CAM team on training updates and congress execution trends, as needed. Leads the onboarding process and manages the training for all new CAM team members.
• Conduct ongoing Congress/Event Team Meetings with stakeholders and BSG support colleagues. After full spectrum of congress and all associated activities have been identified, staffing and resources should be assigned and verified for all housing, venues, F&B, for all associated congress symposia, and ancillary meeting activities.
• Manage creation and administration of internal event microsites and event apps. Oversee the completion of the invitation and attendee management process per congress and other related congress meetings, including attendee management reporting in registration system. Travel on-site, both US and OUS, to manage the successful execution of assigned congresses (both domestic and international travel, approximately 50% estimated yearly travel).
• Manage logistical suppliers and any internal staffing involved in congress activities. Manage all congress requirements and on-site support staff. Attend client debrief sessions post congress. Project Manage team and cross-functional projects as assigned by management, related to broader BSG Meeting & Event Team initiatives.

• Bachelor’s Degree in Business preferred/marketing/Advertising/Hospitality Industry preferred. Equivalent successful industry experience (9 years full time planning) can be considered.
• 9+ years of work experience.
• Ability to manage multiple project deadlines and knowledge of Project Management procedures.
• Strong critical thinking and negotiation skills.
• Highly refined proactive and consultative skills along with attention to detail.
• Ability to set priorities and multitask in fast-paced, multi-project environment, and learn new information quickly.
• Work well as a team player, self-motivated, ability to problem solve independently and in team situation.
• Good communication/presentation skills, written and verbal and ability to deliver results in a fast-paced environment.
• Show high level of initiative and ability to work independently.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our long-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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