Automation Expert

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Our culture

Being one of the leaders in biopharma space comes with a huge deal of responsibility towards our patients and employees, Our Principles are embedded in our company culture that has been recognized by our employees through Great Places to Work certification.

Finance Shared Services (FSS) organization was established as one of the key elements of new operating model for AbbVie to provide accurate financial accounting and reporting for all affiliates and business units. The FSS center for EMEA region is based in Krakow, Poland and is serving as a chief accounting and controllership function for all affiliates and manufacturing plants in the region, providing support in US GAAP accounting, tax and statutory compliance and reporting and in selected FP&A and order to cash processes. The center was established in 2013.

Role purpose:

Technologically Automation will focus on streamlining manual processes, driving business process re-engineering, and implementing cutting-edge automation solutions across the organization. The Automation Expert will leverage process mining tools, advanced automation technologies, and AI-driven approaches to optimize workflows, enhance compliance, and support efficient business operations. 

Key responsibilities:

• Analyze and document existing finance processes to identify automation opportunities using process design tools.
• Design, implement, and maintain automated workflows utilizing ServiceNow, Microsoft Power Automate, and SmartSheet.
• Map and optimize end-to-end business processes with visual tools like Microsoft Visio, ensuring clear documentation for stakeholders and compliance.
• Collaborate with cross-functional teams to gather requirements and deliver tailored automation solutions that enhance efficiency and reduce error risk.
• Develop and deploy AI-driven automations (e.g., chatboths and others) to support intelligent process improvement and data-driven decision making.
• Monitor, test, and refine automated processes, maintaining alignment with business goals and regulatory compliance.
• Train team members and end-users on newly implemented automation tools and updated workflows.
• Stay ahead of emerging automation trends, best practices, and applicable technologies to continually improve FSS operations.

• Bachelor’s degree in Information Technology, Business, Engineering, or related field.
• 3+ years of experience in business process automation, process mining, or workflow optimization roles.
• Hands-on experience with process mining & design tools: Celonis, Microsoft Visio.
• Proficient in automation platforms: ServiceNow, Microsoft Power Automate, SmartSheet.
• Knowledgeable in AI-driven automation concepts/platforms (e.g., AVA), RPA, and process improvement frameworks.
• Strong analytical and problem-solving skills, with attention to detail and a proactive approach to business challenges.
• Demonstrated ability to document, design, and deliver process automation solutions in a finance or shared services environment.
• Effective communicator able to train and support users on new automation technologies.
• Innovative thinker with a passion for process optimization and technology.
• Ability to manage simultaneous automation projects and prioritize effectively.
• Collaborative, team-oriented mindset with experience working across business, IT, and compliance teams.
• Excellent written and verbal communication skills. 
• English required; other languages an asset.
• Self-motivated, quick learner, adaptable to change and new automation tools.

We offer:

• Chance to become a part of dynamically growing biopharmaceutical company.
• Friendly organizational culture.
• Hybrid working model (3 days from office, 2 days from home).
• Flexible working hours and additional days off.
• Attractive annual bonus.
• Training opportunities and professional development.
• Extensive benefits package (Multisport, Medicover, life insurance, PPK, commuting allowance, lunch card, bonus for referring new employees).
• Employee Stock Purchase Program.
• Company Social Benefits Fund (co-funding of cultural, educational and leisure activities, rehabilitation classes or psychological consultations for employees and their family).
• Charity initiatives incl. Week of possibilities - days of employee volunteering.
• Wellness initiatives – global events promoting work-life balance, physical and mental well-being.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html