Associate Director - AI Enablement (Hybrid)

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

The Associate Director, AI Enablement is a people leader that drives enterprise adoption of AI technologies and AI skill development. This role supports AI Product Roadmaps through launch marketing, education, and consultation: marketing new AI products, educating users about their features, and consulting on product capabilities. Serving as account executive, relationship manager, and learning expert to enterprise AI products, the Associate Director builds partnerships, shapes strategies to expand AI use, and ensures strong returns on investment via AI adoption. This AI Enablement role does not implement AI products, rather, this role works with multiple AI Product Managers to enable AI product releases.

This position will be onsite 3 days a week. 

Responsibilities

AI LLM Expertise and Ongoing Learning: The Associate Director must be an AI specialist and superuser of models like OpenAI GPT, Anthropic Claude, Google Gemini, and tools such as Microsoft Copilot. Responsibilities include evaluating new features, leading commercial LLM usage, training the AI consulting team for launches, and linking LLMs to productivity and automation at AbbVie using prompt engineering and no-code/low-code solutions. 

Integrated AI Product Roadmap: This role involves creating a strategy for marketing, educating, and consulting on new AI features and working closely with various internal AI Product Managers and teams to document roadmap across AI product portfolio plan and implement initiatives. The Associate Director ensures clear communication and stakeholder alignment with AI Product Managers. 

Launch and Promote New AI Product Features: The Associate Director leads an AI consulting team to market new AI products releases and features across the enterprise. Responsibilities include creating and executing strategic marketing plans, medium to large-scale events, change management, and promoting AI services organization-wide. By applying their expertise in AI products and LLMs, the team builds awareness and drives adoption of new capabilities. The team receives information about AI products from various internal AI Product Managers to understand release capabilities and schedule.

Provide Education on New AI Product Features: The team delivers ongoing, practical AI training across the enterprise. The Associate Director and AI consultants create relevant training sessions and training materials for all skill levels and personas, enabling employees to use new AI tools efficiently. The team provides consulting on skills and custom content for the AI Learning Journeys in the enterprise learning system.

AI Consultation and Community Management: The team provides AI consultation based on community needs, advising on tool selection, prompt engineering, content integration, and analytics. It manages AI communities to promote collaboration and share best practices and connects non-enterprise clients to suitable resources. 

Connecting Business with AI Expertise: The Associate Director identifies the business use cases and where various company departments can benefit from AI and LLM tools. By aligning AI use cases with business needs, providing targeted education, and offering expert support, the Associate Director increases both engagement and effective AI adoption across the company. Experience in biopharma is preferred. 

Analytics and Data-Driven Insights: The Associate Director defines analytics requirements to monitor AI product and feature adoption, measure ROI and value, and evaluates campaign effectiveness. From resulting insights, develops new initiatives to drive AI adoption and training and maximize product value and ROI. Note: AI Enablement works with various AI Product owners who are responsible to implement Analytics requirements.

Communication and Presentation Skills: Strong storytelling and presentation skills are vital for marketing AI products to varied audiences, from executives to new users. The Associate Director clearly explains AI features, promotes adoption, and collaborates with technical teams. This role may also involve creating targeted AI training for leadership. 

• A bachelor’s degree in computer science, data science, information management, or a related field with at least 9 years of experience; a master’s degree with 8 years of experience; or a PhD with 4 years of experience.   

• Experience as a Solutions Lead in at least one enterprise AI product deployment, preference given to candidates with Microsoft Copilot experience 

• Expert in LLMs and a superuser of at least one foundational LLM model, such as OpenAI, Anthropic, or Google product.  

• Knowledge of Pharmaceutical / Biopharma industry  preferred

• Skills: Strong analysis and analytical skills, change management & marketing aptitude 

• 5+ years of demonstrable experience of managing large, complex IT projects and portfolios 

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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