Associate Business Systems Consultant – Medical Affairs and Health Impact (MHI)

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Become part of an innovative organization advancing strategic capabilities for Medical Affairs and Health Impact (MHI). In this role, you will translate business priorities into practical, scalable solutions that improve how teams operate, collaborate, and deliver measurable value. You will support capability roadmaps by helping stakeholders define needs, prioritize opportunities, evaluate solution options, and coordinate implementation across Medical, and Business Technology Solutions teams.

Success in this role requires strong business acumen, structured problem-solving, and the ability to connect stakeholder needs to sustainable capabilities, adoption outcomes, and business performance measures. Familiarity with digital technologies, AI, and data concepts is valuable, but the primary focus is on understanding the business, identifying high-value opportunities, and helping deliver integrated capabilities that support strategic objectives.

Responsibilities:

Business Partnership and Capability Planning 

• Partner with Medical Affairs and related business stakeholders to understand business processes, priorities, strategic drivers, and opportunities to improve business capabilities and user experiences. 
• Translate business needs into clear requirements and solution considerations, and collaborate with technical partners to support evaluation, delivery, testing, and implementation readiness. 
• Contribute to business capability roadmaps by gathering stakeholder input, documenting needs, supporting prioritization discussions, and coordinating follow-up activities with business and technology partners. 

Business and Solution Analysis 

• Assess existing processes, systems, and technologies to identify business needs, capability gaps, dependencies, and opportunities for reuse, integration, automation, or data-enabled improvement. 
• Facilitate workshops and discovery sessions to gather requirements, clarify stakeholder priorities, map current- and future-state workflows, and evaluate potential solution options. 
• Apply foundational knowledge of enterprise applications, digital technologies, automation, AI-enabled capabilities, and data concepts to support business capability discussions and solution evaluation. 
• Document business requirements, process flows, data needs, feasibility considerations, expected benefits, risks, dependencies, and stakeholder impacts for business and delivery teams. 
• Support requirements validation, test scenario development, user acceptance testing, implementation readiness, and related documentation. 
• Use appropriate tools to organize and analyze information, maintain project and requirements documentation, and prepare clear updates and findings for stakeholders. 

Delivery and Implementation Support 

• Develop and manage project and workstream status and prepare updates on progress, risks, dependencies, costs, and expected benefits for relevant stakeholders. 
• Contribute to initiatives and workstreams by completing assigned activities, tracking actions and dependencies, and helping ensure alignment with business priorities. 
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures.  

Collaboration and Continuous Learning 

• Build and maintain effective working relationships across diverse business and technical groups, supporting the resolution of issues, dependencies, and conflicting needs and escalating decisions as appropriate. 
• Build knowledge of business analysis practices, technology trends, AI-enabled capabilities, data concepts, relevant industry practices, and applicable AbbVie policies and procedures. 
• Contribute to a positive, collaborative team culture that encourages innovation, learning, and open communication. 

Required:

• Bachelor’s Degree plus 6 years of experience; Master’s Degree plus 5 years’ experience; or PhD plus 0 years’ experience in business analysis, project management, technology consulting, or a related field. 
• Hands-on IT system implementation experience, including requirements definition, delivery coordination, testing support, and implementation readiness. 
• Demonstrated ability to support cross-functional efforts in global, matrixed, and regulated environments. 
• Working knowledge of Waterfall, Agile, and DevOps methodologies. 
• Strong communication and relationship-building skills, with the ability to influence across levels and functions. 
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. 

Preferred:  

• Experience working in the Life Sciences industry, Medical Affairs, or similarly regulated business environments. 
• Experience with GxP validated systems or Veeva Medical. 
• Understanding of large language models, generative AI, traditional AI, and how to select the best-fit approach for business needs. 
• Experience managing financial portfolios, budgets, project estimates, or benefit cases. 

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at  the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors  including  geographic location, and we may ultimately  pay more or less than the posted range. This range may be  modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs.  ​

Note: No amount of pay is  considered to be wages or compensation until such amount is earned,  vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a   particular employee  remains in the Company's sole and absolute discretion unless and until paid and may be  modified at the Company’s sole and absolute discretion,  consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

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