Therapeutic Specialist, Vision Care - Vancouver & Vancouver Island

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

When choosing your career path, choose to be remarkable. 

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, vision care, virology and women’s health. 

We are presently recruiting for the role of Therapeutic Specialist, Vision Care - Vancouver & Vancouver Island, reporting to Dan Bruha, District Sales Manager, Vision Care - Western Canada.  The candidate will be based in Vancouver and will be responsible for managing and leading business development in some of our largest key customer accounts. The product portfolio covers both Glaucoma and Dry Eye Disease and includes XEN Gel Stent, Lumigan RC, Restasis and Refresh Tears.

The Therapeutic Specialist, Vision Care - Vancouver & Vancouver Islandwill be the face of AbbVie to identified Key Accounts to continue building on and developing the long-term customer relationships across the glaucoma and dry eye disease portfolios.

Position Overview and Role Description:

• The successful candidate will be responsible for cultivating relationships with existing customers and expanding awareness and use of focused AbbVie Vision Care products in Glaucoma and Dry Eye Disease within the territory supporting our specialized Xen Gel Implant, Lumigan RC, Restasis and Refresh Tears.

• The Therapeutic Specialist, Vision Care - Vancouver & Vancouver Islandis responsible for managing sales at the customer and hospital level in accordance with approved marketing plans and company policies, to attain or exceed the sales targets for the assigned territory.
• Essential skills and abilities include: a high degree of flexibility in adapting to change, interpersonal and client relationship skills and a positive solution-oriented thinking capability.
• The Therapeutic Specialist, Vision Care - Vancouver & Vancouver Islandis the customer expert and manager of the AbbVie commercial relationships with the External Experts.
• The Therapeutic Specialist, Vision Care - Vancouver & Vancouver Islandhas and maintains a macro view of customer relationships and works cross-functionally within AbbVie to maximize sales results.
• The Therapeutic Specialist, Vision Care - Vancouver & Vancouver Islandworks closely with multiple stakeholders, both internal and external, to ensure internal team members understand and effectively execute against the customer strategy and sales expectations.
• The Therapeutic Specialist, Vision Care - Vancouver & Vancouver Islandacts in the best interests of AbbVie looking for areas of mutual interest to AbbVie and the Key Accounts. The Therapeutic Specialist, Vision Care - Vancouver & Vancouver Islandidentifies predictive and responsive opportunities to co-develop solutions within the Key Accounts 
• The Therapeutic Specialist, Vision Care - Vancouver & Vancouver Islandproactively identifies challenges to effective customer interactions and ensures that the right internal processes are in place to overcome or mitigate them.
• The Therapeutic Specialist, Vision Care - Vancouver & Vancouver Islandis the core customer advocate within AbbVie (e.g. identifies customer’s issues, concerns and priorities)
• The Therapeutic Specialist, Vision Care - Vancouver & Vancouver Islandbuilds deep and broad engagements within the Key Account’s organization and develops an understanding of their key priorities, structure and business environment to maximize sales

Therapeutic Specialist, Vision Care - Vancouver & Vancouver Island - Responsibilities:

• Responsible for developing trusting relationships with Key accounts and growing those relationships to ensure maximum share of glaucoma and dry eye portfolio
• Developing account specific strategies in accordance with AbbVie’s guidelines and values
• Collaborating with the AbbVie’s Medical team and AbbVie Institute’s Clinical Specialist in the field to optimize product knowledge and business training acumen
• Develop comprehensive and strategic business plans in order to increase market share in the glaucoma and dry eye product portfolio
• Conduct regular sales reviews of business territory performance externally and internally
• Execute national marketing programs collaborating with internal cross-functional teams
• Identify new collaboration & growth opportunities within existing Key Accounts, as well as identify new Key Accounts
• Proficiently manage overall budget & resource allocation for the territory

Education, Experience & Competencies Requirements:

• Bachelor’s degree in Commerce, Science or equivalent, or MBA combination of experience and education required
• A minimum of 3 years of Sales and/or marketing/or head office operational experience
• Key Account Management experience valued
• Experience in Pharmaceutical/Medical Sales is required
• A thorough understanding of the institutional/ Key Account healthcare sector preferred
• Demonstrated track record of achieving and/or exceeding business results
• Strong analytical and critical thinking skills
• Strong business acumen and self-starter
• Demonstrated leadership capabilities, listening and adaptability skills
• Strong presentation and communication skills
• Proven ability to effectively communicate cross-functionally within the company
• Ability to effectively communicate with senior leaders both with customers & internally
• Candidate must be fluent in English. Both verbal and written
• Highly collaborative with a customer-centric mindset
• Able to travel up to 50% of the time
• Position requires evening/weekend work, including overnight travel.
• Valid driver’s license and passport
• Role will be based in Vancouver

Key in-Field Team Competencies:

• Ability to think strategically to support the development of a high-quality territory plan.
• Display sound business judgment (having an executive leadership mindset to assess local market and set direction). Ability to predict contingent outcomes from both a customer and competitive perspective.
• In-depth analytical skills, to enable appropriate and optimal understanding of data, to assess dedicated business outcomes in the decision-making process and achieve strategic goals.
• Effectively communicate and collaborate with in-field team members, to develop and maximize the integrated account plan.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html