Technology Adoption, Solution Delivery Lead

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Solutions Delivery Lead will be responsible for leading the development and execution of the internal communications strategy for the Technology Adoption Team.  This role will work closely with the IT Communications COE to ensure enterprise and IT communication guidelines, best practices and protocols are followed. Additionally, this role will work with project managers, change managers, and key stakeholders to ensure that internal communications are clear, consistent, and engage employees through a variety of channels.

Responsibilities

• Develop and lead the implementation of the internal communications strategy for the Technology Adoption Team to support the IAI Organization, including processes, communications channels, and key messaging.
• Lead weekly communications meetings with communications contractors and specialists.
• Create and execute change and communication plans for IAI projects.
• Create and deliver internal communications content through a variety of channels, including email updates, newsletters, intranet content, videos, and presentations.
• Provide guidance and feedback to communications contractors assigned to IAI projects.  Approve communications plans and materials created to ensure adherence to COE guidelines and protocols.  Ensure all internal communication materials are clear and consistent.
• Work with the IT Communications COE, project managers, and change managers to ensure that all internal communication is aligned with business objectives.
• Monitor and measure the effectiveness of internal communications and make recommendations for improvement based on feedback and data analysis.
• Maintain a communications calendar to ensure timely communications and ensure key stakeholder awareness.
• Manage communications tool, Staffbase, to distribute communications and onboard/train contractors as needed.
• Continuously seek ways to improve communication processes and maintain the team’s Communications Playbook

• Bachelor’s Degree with 6 years’ experience; Master’s Degree with 5 years’ experience; PhD with 0 years’ experience.
• BA/BS in Communications, Business, Marketing or related field
• 5+ years in internal or corporate communications
• Excellent writing and editing skills
• Strong project management skills and able to create communication plans for larger initiatives.
• Proactive and creative team player.  Attention to detail is a must.
• Ability to manage multiple projects simultaneously and comfortable with ambiguity.
• Demonstrated experience and ability to provide leadership, train other communication specialists to follow a process, and advise on best practices
• Experience developing and issuing communications using email delivery platforms such as Staffbase preferred.
• Strong Microsoft and technical skills, including PowerPoint, Teams, and SharePoint. 

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html