Supervisor, Quality Control III

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Ensure that the inspections, reviews and tests are carried out by quality inspectors and/or quality leaders in accordance with the corresponding procedures and specifications, with the objective of ensuring that the product received by our end customer meets our speciations and requirements.

• Evaluate, propose and implement  high complexity improvements in processes in the process quality area, seeking to strengthen processes while improving their efficiency, guided and advised by the area manager .
• Support assigned root cause investigations (NCRs), as well as the development of action plans and the implementation of corresponding actions, during the established period of time.  Review and Approve documents for Medium Impact NCR.

• Ensure the adequate retention (quarantine) of non-compliant products, subassemblies or components, or on suspicion of not complying with the corresponding specifications. Make appropriate and timely communication of retention to interested areas.
• Coordinate and/or oversee the execution of tasks related to specific process engineering projects, line extensions or new products. Ensure the adequate and timely execution of the assigned tasks.
• Provide support in the improvement of Yield's and control charts in the areas under their responsibility.
• Ensure adequate and timely training and qualification of inspectors and leaders in charge before assigning them to carry out any inspection, review or test task requested by any procedure.
• Ensure the order and cleanliness of the areas under your responsibility. (5's) and comply with quality GO's in the corresponding period.
• Generate data that facilitates decision-making in aspects related to product quality, through the preparation of daily, weekly and monthly reports and/or analyses.
• Coordinate your own tasks, and those of the personnel in charge, according to the procedures or instructions of your direct supervisor. Ensure that they are carried out correctly and in a timely manner.
• Oversee the day-to-day activities carried out by the quality inspectors and the leader in charge.
• Perform or coordinate other tasks specific to your position assigned by your direct supervisor.
• Perform actions that ensure the monitoring of good manufacturing practices (GMPs) in the areas under their responsibility.
• Meet compliance with corporate and legal EHS requirements, by complying with internal policy and procedures. In addition, ensure compliance through the adoption of necessary strategies, internal controls, communication and training. Continuously improve EHS results through leadership, commitment and active participation in all EHS-related initiatives.
• Ensure the motivation of the employees in their charge, maintaining timely recognition of the effort in a formal and informal manner, and the behaviors promoted by the AbbVie culture.

• Bachelors degree in Industrial Engineering, Bussiness Administrator or related career.
• Desirable CQE (CERTIFIED QUALITY ENGINEER certification) given by ASQ.
• Intermediate English level B2, able to hold conversations and present issues related to the industry, and able to draft technical documents, such as procedures and specifications.
• Experience of at least 2 years in the quality department in medical industry or demostrable experience for position.
• Plus: Experience in product transfer, quality system, validations and manufacturing, new procedure definition, risk assessment documentation development.
• Critical thinking
• Focus on excellence
• Open and authentic
• Project management
• Communication
• Decision based on data analysis and Risk approach
• Intermediate Statistical Knowledge
• Office (Word, Excel, Power Point, Visio), SAP, and Minitab.
• Problem solving using a Lean tool, such as PDCA, A3, DMAIC, Value Stream Mapping, or others.
• Visual acuity: Normal 20/20 vision (if necessary with prescription lenses) is required for the position.
• FDA, QSR and ISO13485

At AbbVie, we are committed to cultivating a work culture that promotes inclusion, diversity and personal growth. We recognize that our collective success is based on the individual well-being of our employees and that is why we have designed a benefits package with every aspect of their lives in mind.

Enhanced Health and Wellness Coverage: Our administrative staff has comprehensive medical and dental insurance, ensuring peace of mind for you and your loved ones. Life Insurance: Secure your family's future with our life insurance policy. Business Health Services: Benefit from the convenience of having a company doctor and physical therapy services, demonstrating our commitment to your health and well-being. Transportation and Subsidized Meals: Enjoy easy transportation and meals with our subsidized transportation and cafeteria services. Solidarity Association: Join a community focused on mutual aid and enjoy the benefits that come with being a member.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

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