Sr Group Leader, Clinical Payments

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Purpose

The Sr. Group Leader will provide leadership and guidance to direct staff and colleagues to ensure achievement of all departmental goals, focusing on timely and accurate payment processing.  The position will proactively identify and recommend new processes and efficiencies for the team. The successful candidate will also provide analytical, operational, and customer-centered support to all clinical payment stakeholders and internal team members. 

Responsibilities

• Manage/Direct workload within workgroup from initiation through closeout, ensuring that departmental goals and metrics are being met.
• Troubleshoot and execute problem solving with minimal managerial supervision.
• Provide internal and external clients with seamless customer service and a consistent high level of quality work in the processing of payments.
• Identify and manage payment risks and issues, escalating compliance and financial challenges as appropriate.
• Lead innovations through solutions-based data analysis, lessons learned and best practice sessions.
• Provide performance feedback for team members on their individual performance reviews, ensure all direct reports are appropriately trained and support individual development plans.
• Ensure departmental compliance with applicable Corporate and Divisional Policies and procedures.
• Identify opportunities to enhance systems or processes.  Help define best business practices and lead training and implementation within the team.
• Effectively collaborates with internal and external stakeholders
• Will have supervisory responsibility for direct reports/outsourced vendor.

Qualifications

• Bachelor’s degree in business, Finance or Accounting preferred and/or 8+ years of equivalent related work experience is required.
• Strong analytical, communication skills and customer support.
• Proficiency in SAP is required, and DSP experience is preferred.
• Experience with clinical studies and contract budgets is preferred.
• Excellent planning and organizational skills and the ability to work effectively and efficiently in a dynamic, fast-paced environment.
• Able to influence without authority.

Key Stakeholders

Clinical Study Leadership, R&D Clinical Contracting, Study Forecasting, Clinical Suppliers, Corporate Disbursement Operations.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

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