Senior Specialist, HR Operations - HRConnect

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. 

HRConnect is the name for AbbVie-centric HR and Payroll support and services focused on providing excellent customer experience as a primary principle.

We are seeking a skilled and detail-oriented individual with a passion for HR operations to join our team. This position is a key part of AbbVie’s Human Resource Operations group supporting the HRConnect delivery model and offers an exciting opportunity to expand skills and knowledge in HR and Benefits-related fields while supporting our employees, contributing to our company’s culture and business objectives. We offer a supportive and collaborative work environment, as well as promoting employee growth, professional development, and opportunities for advancement.

This position will work a hybrid work schedule (3 days in office) from one of the Lake County, IL AbbVie location.

Responsibilities:

• Responsible for ensuring effective delivery and all operational aspects of SkinMedica and Refresh employee programs, including client satisfaction, demand planning and associated financial results.
• Serve as strategic partner, developing marketing strategies and communication plan related to SkinMedica and Refresh employees’ program.
• Responsible for overseeing managed vendor resources. Ensuring that vendor meets the company’s quality standards and delivers optimal value.
• Provide project management support and/or lead continuous improvement projects or implementation of new programs related to benefits and other HR global programs.
• Perform data analytics to provide insights and support for benefits operations and other HR global programs recommendations.
• Act as a liaison with Centers of Excellence (COEs) for global processes, facilitating effective communication across multiple groups to ensure seamless collaboration and alignment.
• Provide support to active and retired employees in the United States for escalated health and welfare issues that have not been resolved by external vendors or the HRConnect people experience team at an advanced level.
• Oversee and address issues and data discrepancies with retirement vendors responsible for providing services to both active and retired employees.
• Provide comprehensive data and documentation required for plan audits, ensuring accuracy, compliance, and timely delivery.
• Engage proactively in HRConnect initiatives, projects, and goals, contributing to their successful execution and driving overall organizational effectiveness.

Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hr day) is required

• Bachelor’s degree required.
• 5+ years experience required.
• Project management or business/HR experience
• Excellent communication skills, both verbal and written, with ability to effectively communicate HR-related information to employees at all levels of the organization.
• Detail-oriented and organized, with the ability to multitask and prioritize workload to meet deadlines
• Proficiency in Microsoft Office Suite and familiarity with HRIS systems is a plus
• Builds strong relationships with peers and cross functionally with partners outside of team to enable higher performance
• Demonstrated problem-solving and analytical skills to effectively resolve employee inquiries and issue
• Ability to work in a fast-paced and dynamic environment, adapting to changing priorities and demands
• Must work well in a team environment and be able to contribute independently.
• Must be self-directed and able to handle concurrent projects at the same time with minimal supervision.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

​Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html