Senior Manager, Vendor Strategy and Relationships

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Relationship lead for key vendors supporting management of complex, cross-functional operational and relationship aspects of global vendors across Development. Responsible for leadership and expertise of category and associated vendor strategy. Accountable for oversight of category portfolio to execute and maintain successful relationships; driving the alignment and implementation of business strategies for sourcing that define the value of the procured services. Drives business priorities through vendor oversight and ensures efficient process are in place to deliver on both business and relationship goals. Stays abreast of emerging and changing practices, technologies, regulations, policies and approaches with outsourced services and brings innovative solutions forward.

Responsibilities

• Responsible for operational and relationship management aspects of global vendors involved in AbbVie projects overseeing alignment.
• Develops agendas and leads operational governance meetings with internal and external stakeholders.
• Acts the single point of contact between vendor and the business group to promote vendor accountability, mitigate risks, deliver operational efficiencies aligned with performance expectations of the relationship.
• Effectively communicates progress/concerns and actively identifies issues/risks that potentially impact projects, systems or processes and recommends solutions.
• Is aware of internal and external business environments, establishes vendor performance measures, oversees vendor performance aligned with KPIs and assists in making modification to performance criteria as necessary.
• Demonstrates expertise of vendor category and supports development and implementation of the vendor strategy and associated operational business processes.
• Identifies performance and resource gaps relative to outsourced services and collaborates on corrective actions aligned with best practices.
• Takes initiative to collaborate with stakeholders to resolve issues and mitigate risks; escalates issues to first line management and significant issues to Sr. Leadership and vendor.
• Facilitates collaborations with business stakeholders and vendors to identify and implement efficient, high-quality, compliant business processes with a focus on continuous improvement and innovation.
• Supports or leads cross functional complex projects and initiatives.

• Bachelor’s degree (or ex-US equivalent) is required, typically in the field of business
  economics, science or health administration.
• Must have 6+ years of clinical development experience (and/or applicable work experience); including 3+ years (and/or applicable work experience); working with global third-party vendors.
• Demonstrated experience working in cross matrix teams and leading cross functional projects.
• Demonstrates critical thinking for conflict resolution, risk management and organizational alignment.
• Considered a Subject Matter Expert for vendor relationships and competent in the application of standard business procedures (SOPs, ICH, Global Regulations, Ethics and Compliance).
• Strong interpersonal, negotiation, communication, conflict resolution and problem-solving skills.
• Experience analyzing complex business problems and facilitating the design of innovative solutions.
• Ability to clearly craft compelling business cases, sell new ideas and influence vendor direction.
• Excellent cross-functional partnership skills; knows how to work across an organization to achieve objectives and meet timelines

Key Stakeholders 

Clinical Program Development, Data and Statistical Sciences, DDC, Purchasing Supplier Management, Regulatory, Legal, Finance, Quality Assurance

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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