Sales Training Specialist (High Specialty)

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Function/Mission

• Coordinate training processes and projects (delivery and tracking) primarily for IFT personnel aligned with Managers and brand/training strategy focusing on product and sales knowledge (High Specialty: Immunology, Oncology, Market Access, etc).


• Obtain needs in the field to create and update skills processes with people in the field.


• Administrate Abbvie Learning platforms (ALC, Abbvie Campus) and training innovative tools.


• Generate continuous training reports.


• Works within AbbVie’s business code of conduct, policies and all applicable laws and regulations.

 

Responsibilities

• Administration and tracking of AbbVie training platforms (ALC, Abbvie Campus), including uploading of on-line courses for all affiliate and sales force tracking.  Lead custom projects including coordination, preparation of files, and evaluation of proofs and print aligned with Training Managers:  
  
  
  • Coordinate the delivery of Sales Force training needs diagnosis in TAs Knowledge  (by brand) that will support brand plans execution.
  
  
  • Coordinate and deliver training courses of TA´s knowledge and Challenger for Sales teams (by brand) and evaluate the positive transfer of training.
  
  
  • Deliver content in response to local needs within the global framework by using innovative tools (gamification tools as Gamelearn, Training Arcade and surveys).


• Observe Field Sales team in role plays, providing constructive feedback after observation.


• Lead custom projects including coordination, preparation of files, and evaluation.


• Assure compliance with corporate and department policies and procedures.


• Continuously improve training content by using new methods and technology that will increase training effectiveness.

 

Qualifications

• Bachelor’s degree (business management, marketing, science or a related field is required).


• Intermediate level of English language (speaking and writing).


• Experience with agile software development and usage of training platforms- digital environment.


• Excellent written and verbal communication skills.


• Team player in every task, program or project.


• Knowledge of training theory (Formal Training Needs Analysis/Evaluation).
  High planning and organization skills. Ability to manage workload and priorities and keeping up to date with emails.
  Facilitation skills providing constructive feedback/interpersonal skills, sensitive to people’s needs/motivational skills/deal with people at different levels and functions


• Confidently presents information and clearly communicates scientific information and data.


• Must demonstrate innovative and creative approaches to deliver training programs (digital).


• Demonstrate ability to work well under pressure with a high degree of flexibility.

 

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.