Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

AbbVie is seeking an experienced and highly motivated Supply Chain Quality Assurance Manager to lead, manage, and oversee operational QA tasks for value-added services (VAS) at our NL Central Distribution Center (CDC). This pivotal role is responsible for maintaining supply chain integrity and product quality across API, cosmetics, drugs, devices, components, and finished products. You will be central to ensuring operational excellence, regulatory compliance, and continuous improvement within the Supply Chain Quality Assurance organization.

Highlighted Responsibilities

Manage Supply Chain QA Operations officers, oversee operational QA tasks for VAS and critical usage decisions at the NL CDC.
Oversee and ensure full compliance for VAS, including repackaging, relabeling, and kitting per regulatory and quality standards.
Maintain supply chain integrity by ensuring all requirements/deliverables for APIs, cosmetics, drugs, devices, components and finished products are effectively met.
Proactively ensure product, process, and system quality activities comply with corporate, governmental, and local regulations.
Advise, train, and onboard staff to execute activities in alignment with GxP, AbbVie policies, and regulatory expectations, supporting product quality and patient safety.
Monitor and evaluate assigned quality systems via defined metrics; initiate and drive improvement programs as needed.
Develop and deliver training on good distribution/manufacturing practices and AbbVie QA principles, with a focus on EU and global packaging needs.
Lead or participate in key QA projects and continuous improvement initiatives at the CDC and RDC level, collaborating with international teams.
Execute documentation and change management processes, especially concerning VAS and packaging operations.
Serve as process owner for key QA areas; act as subject matter expert (SME) and liaison across all CDCs and RDCs to ensure consistent, compliant practices and effective resolution of quality issues.
Execute assigned roles in exception management as an SME.

Qualifications

Bachelor’s degree with relevant specialization, preferably pharmaceutics, biology, or life science.
4+ years of experience implementing and maintaining quality systems in a pharmaceutical environment.
Experience in packaging or batch release within a manufacturing setting preferred.
Strong knowledge of Good Distribution Practices (GDP) and Good Manufacturing Practice (GMP).
In-depth understanding of European and global manufacturing (packaging) regulatory requirements.
Proven experience in enterprise/strategic leadership within supply chain or quality assurance environments.
Proficiency in technology-driven QA, including automation tools and AI, and ability to implement innovative solutions to optimize processes.
Accurate, persuasive, honest, decisive, analytical, and result-oriented.
Excellent written and oral English communication skills are preferred.
Advanced skills in Microsoft Office, especially Word; SAP or similar ERP system experience preferred.
Able to step up and take leadership, influence others, and act as a credible coach/mentor for onboarding and training new employees.
Persistent and resilient when confronted with obstacles and able to drive solutions.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Recruitment Fraud Alert

We have recently become aware of various recruitment phishing scams targeting job seekers. Please be advised:

AbbVie will never request sensitive personal information (such as bank account details, social security numbers, or payment of any kind) during the recruitment process.
If you suspect you have received a fraudulent offer or communication claiming to be from AbbVie, please do not respond, open any attachments, or click on any hyperlinks.

If you have any questions or concerns regarding the authenticity of a communication alleged to have been made by or on behalf of AbbVie, please contact us immediately.

Protect yourself by verifying job offers and communications. Your safety is important to us.

Where We Work

Role is primarily site- or office-based but can occasionally be performed remotely. Employees who are site/office-based and can occasionally perform their role virtually work both in the office and remotely*, following the policies and regulations in place at their location. US Employees must be in the office on Tuesday, Wednesday, and Thursday with flexibility to work remotely on Mondays and Fridays. Three days in the office is the minimum; some individuals or teams may require more in-office days due to meetings, business/project needs or their role.