Manager, Warehouse Operations
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Worcester, MA
- Operations
- On-Site
- Full-time
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
The Warehouse Operations Manager oversees facility and research support services across a multi-site campus that includes biomanufacturing, research, administrative, and warehouse environments. This hands-on, highly mobile leadership role provides direct management of Loading Dock operations and staff, ensuring efficient asset and inventory management, logistics coordination, safety and regulatory compliance, and ongoing process improvement. The manager is responsible for asset flow, storage, and disposition between campus and off-site warehouses, identifying opportunities to enhance operations and implementing innovative solutions. The role also entails off-hour coverage for site emergencies including adverse weather, critical infrastructure incidents, and unforeseen operational disruptions to ensure rapid response and maintain continuity of business operations. Active involvement in daily operations such as asset transport and event setups is essential for seamless site functionality and sustained business continuity.
Responsibilities
- Oversee daily logistics and planning to support efficient operations across office, laboratory, and manufacturing sites.
- Supervise Loading Dock functions, managing incoming and outgoing shipments and material handling activities.
- Manage warehouse operations, space utilization, inventory accuracy, and process improvement initiatives. Coordinate asset storage, transport, and disposition between campus and off-site warehouse facilities ensuring compliance with AbbVie procedures.
- Oversee non-asset facility maintenance activities to maintain uninterrupted business operations. Manage the supply, filling, and distribution of bottled gases and other essential laboratory materials.
- Coordinate and set up meeting and conference rooms in support of company events and activities.
- Administer key management and facility access systems to ensure security and proper access control.
- Supervise and ensure compliance of contracted service providers within the facility.
- Lead, train, and manage direct reports, delegating tasks to support all facility operations, delivering formal and informal feedback, addressing performance concerns, rewarding high performers, and improving overall team performance.
- Partner with diverse customer base and deliver outstanding customer service. Maintain strong working relationships with internal and external collaborators. Listen to and understand others' points of view and articulate tactfully and respectfully one's own perspective orally, in writing, and in presentations.
- Drive results, demonstrate strong problem solving and analytical skills to meet all targets and metric standards set by site/department and division leaders.
- Associate/Bachelors Degree in related field or discipline and/or 5+ years of relevant experience.
- Knowledge and skills necessary to implement effective site operational programs as well as evaluate and recommend corrective actions/processes within multi-disciplined biomanufacturing and/or research environments.
- Competent user skills with computer (database management, spreadsheets, and word processing).
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
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If you have any questions or concerns regarding the authenticity of a communication alleged to have been made by or on behalf of AbbVie, please contact us immediately.
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Pay Range: $
94000 - 178500 USD
Where We Work
Role is exclusively performed at a site or office and onsite presence is required. Employees who are site/office-based and can occasionally perform their role virtually work both in the office and remotely*, following the policies and regulations in place at their location. US Employees must be in the office on Tuesday, Wednesday, and Thursday with flexibility to work remotely on Mondays and Fridays. Three days in the office is the minimum; some individuals or teams may require more in-office days due to meetings, business/project needs or their role.