Manager, Digital Design and Operations

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

This role supports US Commercial Learning & Development to design and implement digital learning solutions for the sales force. Responsibilities include leading and implementing learning technology projects from start to finish, overseeing validation and documentation, and delivering training on platforms like Salesforce or similar CRM systems. The position simplifies complex topics into user-friendly digital resources for effective onboarding and ongoing development, including the creation or management of basic multimedia training materials & virtual training solutions. If you are deeply passionate about learning, empowering others through training, and embracing technology, AI, and all things technology, this role offers an ideal opportunity to thrive.

Responsibilities

• Dedicated BU/ TA Point of Contact to design and implement digital learning solutions and personalized training for US Sales Training that creates engaging and impactful experiences for the sales force
• Lead and manage the digital enablement validations for Purchasing, BTS, and OEC/Legal end to end process, vet and identify vendors in the effort to be industry leading and competitive, and provide awareness/development for the Field Training Team, APS, Market Access, Global
• Manage project schedules, budget, and vendor relationships to maximize ROI
• Consult with training teams to design digital strategies and multimedia content, managing the technology and logistics of virtual events, and providing effective training on core sales tools (such as Veeva/next-gen CRM, AI, Sypher, and Curo) to help reps excel in their roles
• Create basic video and multimedia deliverables under tight deadlines
• Monitor digital trends and implement innovative solutions, including AI technologies
• Lead cross-functional teams to complete projects within established timelines
• Simplify complex topics into user-friendly digital resources that support successful onboarding and ongoing field development

Required

• College degree or equivalent work experience
• 3-5 years of Field Sales, Patient Services, Systems Training, BTS or Multi-Media, Advertising, or media agency experience is preferred
• Strong project management, analytical, and organizational skills
• Excellent written and verbal communication
• Ways of Working Team player capable of effective cross-functional collaboration
• Proficiency with instructional design methodologies and digital tools (Adobe Creative Suite, streaming platforms, ZOOM, Office 365 & Teams) or demonstrates the ability to learn digital publishing software

Preferred

• Bachelor's degree in Education, Computer Science, Marketing, Business or Communications
• 3-5 years of pharmaceutical industry experience
• Portfolio review and demonstration of systems training proficiency may be part of the interview process

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html