Jr Manager- Quality Systems

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Supervise the Documentation Center (Doc Center), internal/external audits and CAPA in Costa Rica with the objective of ensuring the efficient and effective functioning of the different processes and services provided through the timely performance of tasks and complying with the guidelines of the Quality System and regulatory bodies. Provide the tools and management necessary for the development and growth of the different members of the team.

Main Responsabilites

• Establish, direct and coordinate departmental objectives, metrics and departmental systems, as well as resolve conflicts and work in coordination with other departments to ensure compliance with company objectives.

• Ensure regulatory compliance with the documentation center, as well as ensure the correct distribution of area resources and action plans to meet the needs of the plant

• Promote and support continuous improvement initiatives related to the processes in charge or introduction of new products with the objective of identifying and coordinating required activities specific to the areas.

• Manage the NCRs (CAPA) process in compliance with the deadlines and metrics established by the company.

• Lead the internal audit program of the plant's Quality System, and ensure its execution.

• Lead the preparation and execution of audits or inspections external to the plant's Quality System, organizing the necessary resources and documentation for an adequate reaction to such audits or inspections.

• Coordinate and oversee resources for the Documentation Center process. Ensure compliance with applicable regulatory requirements

• Fulfill the other functions inherent to the position and those assigned by your immediate boss. • Ensure the motivation of employees in the areas by ensuring that the behaviors promoted by Abbvie's culture are reinforced and recognized in a timely manner, in a formal and informal manner. • Define and control the budget of the areas in charge.

• Ensure compliance with corporate and legal EHS requirements, through compliance with internal policy and procedures. Likewise, ensure compliance through the adoption of necessary strategies, internal controls, communication and training.

• Continuously improve EHS outcomes through leadership, commitment and participation in all EHS-related initiatives.

• Baccalaureate in Industrial Engineering, Business Administration or related career.

• Leading Auditor Certification

• Certification in Risk Management, Green Belt, CQE or CMQ-OE (desirable)

• Proficiency in the English language (oral and written).

• At least 50% progress in the Master's degree in a related career is desirable.

• Experience of at least 5 years in related positions within the quality system and desirable experience in handling complaints in the medical industry.

• Experience of at least 3 years in supervising personnel

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

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