Infield Team Excellence Manager

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

When choosing your career path, choose to be remarkable.

Are you passionate about enabling field teams with cutting-edge tools and driving operational excellence? At AbbVie, we’re committed to improving patient outcomes through innovation and collaboration. As an Infield Team Excellence Manager, you’ll play a pivotal role in empowering our infield teams with the tools, insights, and processes they need to succeed. 

This role is based in the office and may be located in either our Montreal or Markham office.

Why AbbVie?

• Impactful Work: Shape Infield team execution strategies that directly enhance healthcare professional engagement and patient care.
• Collaborative Culture: Work alongside cross-functional teams in a dynamic, inclusive environment.
• Career Growth: Access world-class learning resources and opportunities for advancement.
• Competitive Rewards: Attractive salary, performance bonuses, and comprehensive benefits.

Key Responsibilities

• CRM Leadership: Serve as the subject matter expert for Veeva CRM, managing system design, testing, and deployment.
• Field Enablement: Lead onboarding and training for infield teams, ensuring optimal adoption supportive tools to optimize business.
• Project Management: Coordinate system rollouts, manage timelines, and maintain clear communication with stakeholders.
• Analytics & Insights: Monitor in field execution, design dashboards, and deliver actionable insights to leadership.
• Continuous Improvement: Identify opportunities to streamline workflows and enhance compliance.

• Education: Bachelor’s degree in business, Marketing, IT, or related field.
• Experience:
  • 3–5 years in CRM management or field operations within pharma/life sciences.
  • Hands-on experience with Veeva CRM and related platforms (Salesforce, Power BI).
• Skills:
  • Strong analytical and technical capabilities.
  • Excellent communication and stakeholder management skills.
  • Ability to lead projects and drive change. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html