Director, Legal Business Process Management

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

The Director of Legal Business Process Excellence will play a crucial role in driving the efficiencies and delivering a highly differentiated experience for AbbVie's legal team. The Director will report to the VP of Legal Operations and will be responsible for utilizing process mapping, process improvement, design thinking, client experience, and change leadership methodologies to drive measurable cost savings and increase client satisfaction. Collaboration and partnership with all staff, including Senior Leaders in Legal, Legal Business Technology Solutions (BTS/IT), and Legal Finance teams, will be essential.

Key Responsibilities:

• Conduct long range planning for legal technologies to develop a roadmap in partnership with Legal BTS team.


• Drive the budgeting, identification, selection, development, enhancement, delivery, maintenance, and adoption of legal technology solutions, working cross-functionally with IT, Finance & Legal teams.


• Coach, mentor, and train the Legal team in process improvement philosophy, methods, and tools to increase organizational capability to identify process improvement opportunities.


• Implement process improvement discipline to increase quality, improve delivery, and establish sustainable measurement. Identify and streamline legal function engagement processes, quantifying and measuring the impact of process improvement efforts and decreased costs. Leverage success stories to drive adoption and awareness throughout the organization.


• Lead legal operation initiatives, partnering with various legal and non-legal departments to deliver timely and exceptional results in areas such as process, technology, and culture.


• Conduct global benchmarking, comparative analysis, and voice of the customer exercises to ensure AbbVie Legal remains effective and innovative in the in-house industry.


• Develop, deploy, and educate the Legal function in areas of legal knowledge management, including effective methods for creating, preserving, and sharing information such as operational policies and procedures, best practices, and partner communications.


• Oversee day-to-day legal operation tasks, including employee and contractor onboarding, system legal hold reviews, SharePoint site maintenance, legal-wide communication, and legal technology budgeting and forecasting. 


• Contribute to team culture by fostering a "Trust & Inspire" environment where expectations, accountability, and consequences are collectively agreed upon. 



 
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Significant Work Activities -Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Qualifications:

• BA/BS Degree in a related field. MBA or JD preferred.


• 10 years of legal operations in roles of increasing complexity, with a proven record of successfully completed improvement projects with documented bottom-line impact.


• Understanding of the in-house legal technology landscape is required.


• Significant change management experience focused on delivering measurable process improvement in the legal field.


• Lean Six Sigma and Design Thinking experience is preferred.


• Experience leading process innovation and client experience-driven projects to deliver significant improvement.



 
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Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.