Director, International In-Field Team Excellence

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Position Overview: \

The Director of International Infield Team Excellence is responsible for advancing our Customer Engagement model in target markets by implementing In-Field Team Excellence strategies. This role focuses on embedding International Customer Engagement Guidance & Execution Excellence into affiliate tactical planning to enhance Customer Experience and drive brand adoption for launch and prioritized established brands.

Key Responsibilities:

• Customer Engagement Implementation: Lead the embedding of Customer Engagement Guidance & Execution Excellence to improve affiliate tactical execution, enhancing overall Customer Experience and brand adoption.
• Brand Influence and Leadership: Serve as the advocate for In-Field Team Excellence, providing leadership and strategic direction for brand teams. Foster collaboration across International, Area, and Affiliate teams to align with Brand strategies.
• Strategic Collaboration: Work collaboratively with cross-functional teams including BEX, DT, WWD, EPE & Learning, INBTs, MIH, IMABI, and BTS to implement the Customer Engagement model as per the IMCO Compass operating model.
• Orchestration and Execution: Coordinate efforts across internal teams and external partners to ensure seamless execution of strategies and initiatives.

Primary Responsibilities:

• Integrated Brand Management: Coach and guide Brand Teams from strategy development to execution, integrating MCM/OCM execution and Data Analytics components.
• Product Expertise: Provide insights on product knowledge and competitive advantages, translating scientific concepts into impactful marketing initiatives that benefit patients.
• Vision and Strategy Leadership: Develop and steer strategic global marketing visions and Customer Engagement plans tailored for launching brands and prioritized markets. Promote a cohesive “Meta AbbVie” mindset in all strategic endeavors.
• Influence and Leadership: Set clear accountability and priorities, leading and inspiring both direct and indirect teams across various business functions. Promote AbbVie's Ways of Working and Talent Philosophy.
• Action and Accountability: Oversee and assess the implementation, tracking, and monitoring of marketing plans and initiatives. Use leadership and marketing skills to evaluate and enact necessary actions.
• Market Awareness and Strategic Impact: Continuously assess market dynamics and constituent needs to formulate effective business plans. Make strategic decisions to advance In-Field Team Excellence and enhance brand performance.

• Bachelor's Degree required.
• Proven experience leading brand teams at AbbVie or equivalent leadership in brand planning across multiple functions.
• Cross-business exposure with experience in growth, mature, and launch brands, and relevant business functions like Managed Care, Market Analytics.
• International or global experience with a strategic mindset.
• Deep understanding of therapeutic areas and top market dynamics in Europe and Intercontinental regions.
• Proficiency in marketing skills, including Insights, Segmentation, Positioning, and more.
• Experience working in a high-performing matrix organization, with success in coaching and motivating teams.

This role is pivotal in driving AbbVie's Customer Engagement model forward, ensuring that our strategic objectives align with brand growth and customer satisfaction goals across international markets.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​
• This job is eligible to participate in our long-term incentive programs​

​Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

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AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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