Director, Field Access and Reimbursement

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. 

The Director, Botox Reimbursement Business Advisors (RBA) leads, manages, and coaches the RBA team across the Botox Portfolio.  The RBA educates HCPs on the AbbVie patient experience programs, focusing on access and reimbursement support.   The Director, Botox Reimbursement Business Advisors (RBA) will be responsible for leading a team of RBA’S to support Abbvie Patient Services initiatives.  The Director must have demonstrated significant people leadership skills and technical understanding of coverage, coding, payment, and distribution of Abbvie products and the rules and regulations that govern the provision of reimbursement support.

The primary responsibility of the Director, Botox Reimbursement Business Advisors (RBA) is to ensure their RBA management team leads their RBA effectively, engaging customers to understand key coverage, coding, payment, product acquisition and affordability dynamics for Botox in their local geography. The Director Botox Reimbursement Business Advisors (RBA) will spend most of the time working with the RBA leadership team and periodic ride alongs to ensure the RBA is compliantly and effectively leveraging the tools and materials provided by Abbvie.  In addition, the Director, Botox Reimbursement Business Advisors (RBA) will be responsible for developing, implementing, and monitoring quality control measures to ensure all team members are following AbbVie expectations and ways of working. The Director, Botox Reimbursement Business Advisors (RBA) must effectively and compliantly engage with a team of internal stakeholders, including Patient Services, Brand, Market Access, Sales, Center of Excellence and Access and Reimbursement support hub.

This position requires building strong relationships with internal business partners, collaborating to deliver results, hitting key launch timelines, improving effectiveness, and assisting in delivering a high quality, streamlined patient experience.

• Ensure team compliance with the appropriate ways of working.
• Lead the development and implementation of patient services access resources and programs into a national execution plan, including identifying training needs, in-field and National/Regional meetings, with the purpose of elevating overall field team effectiveness, including direct report DRBA’S and RBA’s.
• Work with peers in Market Access and Trade across the Botox portfolio to understand the changing Healthcare Landscape and communicate appropriate information to the RBA team.
• Appropriately communicate patient services and access program information to sales teams in a compliant way
• Utilize analytics tools to monitor call overall team performance, activity, and capacity.
• Develop, implement, and execute effective skill development plans for direct reports and their teams.  Deliver consistent coaching direction via team calls, field-travel and meeting engagements and optimize their ability to provide effective access to support HCPs. 
• Partner with legal and compliance teams to ensure programs are compliant and evolve as needed based on new laws / regulations.
• Strategize, design, and develop multiple aspects for patient support program.
• Work closely with Patient Support Services colleagues and IT to ensure data exchanges with the vendor(s) are timely and accurate.
• Develop, monitor and advance development planning process with direct reports and their RBA teams.

Qualifications

• Bachelor’s degree: MBA or advanced degree preferred.
• Minimum 5 years of experience in coverage, coding, Field Reimbursement Manager or equivalent role.
• Minimum 5 years of experience leading field teams, successful team coaching, management, and personnel development experience.
• Thorough understanding of the technical payer policy processes, systems and requirements for coverage, coding, and payment for Abbvie medicines.
• Demonstrated understanding of the rules, regulations and risks associated with provision of reimbursement support services and how to monitor and mitigate those risks.
• Comprehensive understanding of Medicare (Including Managed), Medicaid (including Managed), and Commercial Payers.
• Track record of strong leadership contributions
• Ability to travel up to 50%
• Valid Driver’s License

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

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• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs. ​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.