Demand Manager Adria Region

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

• Responsible for overall demand management. Ensure demand management systems are reliable and updated.
• Act as the main contact for accounts receivable inquiries, requests, and issues for assigned customers.
• Manage customer master data and ensure all dealings are supported by valid contracts.
• Update and maintain account information, including key account details and contact information.
• Validate and enter orders, manage fulfillment, and address potential back orders.
• Monitor order progress for timely delivery and maintain order records.
• Collaborate with the Commercial team for tender business matters to ensure demand and supply alignment.
• Serve as the communication link between Supply and Affiliate Demand.
• Resolve supply issues in coordination with Finance, Sales, Customers, Suppliers, and Regulatory stakeholders. Manage product demand exceptions and propose solutions for supply issues.
• Develop and execute supply plans based on demand forecasts and safety stock policies.
• Recalibrate forecasts by analyzing sales data and adjusting at the SKU level. Identify risks and opportunities in forecasts and provide recommendations. Develop demand consensus forecasts and coordinate with Finance on reconciliations and forecasts.
• Analyzes "TO MARKET," "IN MKT," and "STOCK" to optimize inventory and meet customer needs. Analyzing market trends and historical data to predict future demand and ensures products are available, while minimizing excess stock.
• Regularly report to relevant stakeholders on planned, ordered, and delivered quantities, along with existing stock levels, for the Adria market.
• Oversee 28-month forecasts for Adria affiliates, offering strategic guidance.
• Process and verify sales adjustments, including Credit/Debit Notes and Clawback Invoices.
• FOC management for Adria countries – handle approvals, all back up documentations, and report relevant stakeholders
• Input Prices - Submit and validate price changes and updates in all systems for all price changes and annual price submission. 
• Build relationships across departments to ensure continuity during product or distribution changes and oversee new product introductions in collaboration with relevant stakeholders (Regulatory, Labelling, Commercial and Market Access)
• Contribute to monthly S&OP meetings to ensure demand and supply data alignment. Collaborate with finance and commercial teams to prepare a monthly S&OP meeting.
• Participate in supply chain improvements and lead projects and SOP development when needed.
• Credit Limit Management for Adria Customers - managing credit limits and ensuring timely payments from customers. Reduce Days Sales Outstanding (DSO).
• Lead monthly demand reviews for each business unit / country with relevant stakeholders.
• Maintain audit-ready documentation by following document management practices, including a system for version control, standardized procedures, and regular reviews.

• Degree, diploma in a related field is required.
• Minimum 3+ years of experience in finance/accounting/demand with evident success, preferably gained in a Healthcare company required.
• Candidate should be commercially minded and have prior experience working with commercial organizations.
• Demonstrated ability to effectively communicate at all levels of the organization and to complete objectives utilizing the commitment and cooperation of others.
• Self-motivated with the energy and ability to take the initiative on relevant issues.
• Ability to work successfully within a matrix organization and negotiate and prioritize requirements with management, both locally and regionally.
• Excellent leadership, organization, communication, and interpersonal skills as well as sound administrative & record keeping abilities required.
• Proficient in Microsoft Office.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html