Customer OpEx Finance Lead

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.
Allergan Aesthetics | An AbbVie Company

Envision working with energetic colleagues and inspirational leaders. Now, place yourself in that mix; leading discussions, asking the right questions and driving results.

We are looking for a Senior Manager, Invoice to Cash Transformation that will lead and drive Commercial and Operational Excellence business transformations and activities to meet shared business objectives, including cost improvement projects and value stream improvements. You will work with complex processes measuring their effectiveness with consistent review and collaboration with business leaders for process improvement. Through in-depth evaluation of data and use of OpEx tools and methods, you will exercise judgement within broadly defined practices and policies to create a transformation strategy. Effectively drive strategy and gain alignment with varying levels of stakeholders by building relationships, strong communication skills and impactful use of OpEx tools and resources. Lead key implementations to completion through strong project management skills. Serve as a subject matter expert for OpEx initiatives including coaching and mentoring employees on new and existing projects including more junior members of the Transformation team.

Partner with department and division leaders to Lead implementation of large-scale transformations of complex business processes across the Commercial and Operations organization. You will identify key KPIs / CTQs to target and build an improvement strategy following the DMAIC roadmap that optimizes process improvements, for increased productivity and quality, and reduced waste.

· Model and apply LSS principles and methods to business processes using a variety of appropriate tools and techniques such as Process Mapping, Capability analysis, FMEA, Fishbone, SIPOC etc., to analyze relevant targets and cost savings opportunities. Evaluate existing processes using interviews, workshops, document analysis, surveys, Kaizen Events, creating business cases and workflow analysis.

· Identify strengths and areas for process improvement, establishing shared goals between business strategies and improvement initiatives.

· Perform root cause analysis, analyze data for trends and provide recommendations for improvement.

· Meet with business and technical leaders to identify and scope opportunities, outline potential value and ROI, and identify risks and constraints.

· Capture the tactical and strategic business goals that provide traceability through the organization and map them to metrics that provide ongoing governance capability.

· Define the data elements shared between the various business units in the enterprise and the relationships between those data elements and processes, people, systems, and other process elements.

· Recognize structural issues within the organization, functional interdependencies, and cross-silo redundancies such as role alignment, process gaps and overlaps, and business capability maturity gaps.

· Provide training and mentorship as required on Lean Six Sigma tools.

· Serve as a mentor for more junior members of the Transformation team.

· Any other responsibilities deemed appropriate to the role.

· Min. 10+ years’ experience in Commercial Operations, Customer Operations or Statistical Analysis.

· 5+ years of leadership experience.

· 5+ years of process improvement or quality engineer experience

· Lean6Sigma Green Belt is required.

· PMP Certification (Agile/Scrum) desired

· Min. Bachelor’s Degree / Master’s Degree in a science discipline is preferred.

· Proven record of working in an ambiguous environment and collaborating across multiple areas to achieve a common business objective.

· Advanced interpersonal and presentation skills to influence at all levels and spur change, facilitate, and improve performance within a cross - functional environment.

· Project Management skills for leading implementations, appropriate decision making, risk and time mitigation, managing stakeholder expectations.

· Change Management skills in active listening, collaboration, and conflict resolution for cross functional transformations.

· Continuous education to ensure state of the art methods, procedures and technologies are implemented in Transformation efforts.

· Willingness to travel, 5%

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

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• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.