Copy of Associate Director, Marketing Excellence (NJ, CA, IL)

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

The Marketing Excellence Manager will help in the design, development, and delivery of marketing training curriculum and content for the U.S. Commercial Marketers. The Marketing Excellence Manager has primary responsibility to partner with Marketing Managers and Leaders across AbbVie’s portfolio of businesses to help diagnose needs and develop solutions that support skill development across marketing competencies to create a world class marketing organization.

The position will rely on the ability to create, lead and work within cross-functional teams made of participants from U.S. Commercial Analytics & Operations, including Commercial Excellence, Marketing Analytics & Business Insights, Customer Experience, In-Field Team Effectiveness, Patient Services; U.S. Commercial Marketing, Market Access Marketing, Medical Affairs, Regulatory, Legal, Office of Ethics & Compliance, HEOR, Agency Relations, Business HR, and other internal/external partners.  Must be adept at cross-functional collaboration with ability to effectively communicate with all levels.    

Major Responsibilities

• Works collaboratively across franchises to gain stakeholder input, align to the business strategies and deliver programs to elevate the effectiveness of US Commercial Marketers.


• Thinks strategically with the business planning skills necessary to diagnose needs, develop, direct, and influence commercial training and development strategies.


• Demonstrates exceptional stakeholder communication skills to develop partnerships across all areas and levels of the organization.


• Manages, models and builds strong and credible partnerships, and networks, with AbbVie partners and industry experts.


• Lives AbbVie’s core values every day, with a focus on the patient as the North Star.


• Leads pipeline of inventive, enduring and innovative training experiences and approaches to skill development and knowledge acquisition.


• Leads marketing onboarding initiatives, requiring detailed project planning, effective relationship building with leaders across the organization, content co-creation with subject matter experts, program execution with facilitation of training sessions, and program modifications based on evaluations/program feedback.


• Acts as an internal marketing consultant, transferring knowledge and best practices. 


• Drives enhancement of marketing competencies of our new and existing marketers to drive commercialization of products across the portfolio.


• Has a passion for driving excellence with a focus on performance results that fosters accountability within self, U.S. Commercial Excellence, and stakeholders.


• Proven ability to work with a variety of individuals at all levels of management--both in the field and in marketing--to gain consensus on training program development and delivery.


• Continually look to evolve and elevate Marketing Excellence within the organization by integrating marketing and training development industry leading best practices, key business trends, brand strategies, and marketplace drivers into Marketing Excellence skills development plans that drive competitive advantage to the organization.


• Project management experience, managing cross-functional teams and/or external partners through large projects or initiatives.


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This role will require an on-site presence at one of the three AbbVie locations:

• Madison, NJ


• Irvine, CA


• Lake County, IL


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• 2-3 years marketing experience required; specific experience in marketing, sales, and/or commercial training preferred


• 3-5 years of pharmaceutical industry experience


• Knowledge of instructional design systems or extensive experience in training, development of training and curriculum design are also desirable


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Education Requirements:

• Bachelor’s degree required; preferably in marketing or communications to support content development that effectively reflects challenges in the pharmaceutical industry.

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.