Community Corrections Key Account Manager

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. 

Major Responsibilities:

• Drive and grow AbbVie’s HCV engagement within the Community Corrections setting across Australia.
• Develop and manage relationships with clinical and non-clinical stakeholders to understand unmet needs.
• Gain an understanding of each type of Community Corrections facility and if there is an opportunity to have clients tested and treated for HCV as well as liaising with relevant stakeholders and associated HCPs
  • Community Corrections
  • Probation and Parole
  • Engage and liaise with PAGs & NGOs via AbbVie Communications and Patient Relations Team member– e.g. Hepatitis QLD, Hepatitis NSW, QUIHN
  • Allied services to support Community Corrections sites e.g. Outreach liver clinics, mental health, drug and alcohol, sexual health.
• Australian Community Corrections Landscape Mapping
  • Map each of the Community Corrections facilities across Australia (initially QLD & NSW) to understand the engagement & management of HCV as well as
    • Organizational structure of Community Corrections and Probation & Parole facilities
    • Any unmet needs specific to each stakeholder
    • Sharing best practice
    • Model of care (nurse led, local GP, hospital outreach clinics etc) including networks of advice / decision making, etc
    • Screening, treatment, and referral pathways
    • Needs of clinical update
    • Prescribing process
    • Dispensing process
    •  
• Planning and Execution
  • Develop an engagement plan for each Community Corrections facility (geographic or LHD based) which works toward a tailored solution that best fits the unmet need of that facility.
  • Ensure all engagement and solutions comply with AbbVie compliance and legal requirements and Medicines Australia Code of Conduct.
  • Execute engagement plans in liaison with relevant AbbVie KAMs and Medical
  • Liaise with National Corrections Manager on tailored solution funding.
  • Liaise with Abbvie Communications and Patient Relations Manager

Education/Experience:

• Proven track record of business success in complex market environments.
• Experience in utilising multi-channel communication tools
• Exceptional negotiation skills by effectively exploring alternatives and positions to reach mutually beneficial agreements that gain customers’ acceptance and commitment.
• Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge.
• Recognized as an expert resource by relevant stakeholders.
• Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
• Operates effectively in a matrix environment, while working independently.
• Consistently displays positive behaviors in changing and challenging environments.
• Viewed as a credible and respected role model and resource among peers.
• Builds collaborative partnership with colleagues.
• Exceptional presentation skills, both in person and virtually

Essential Skills & Abilities:

• Strong business and strategic acumen.
• Strong data analytics driven decision making
• Ability to identify business opportunities/risks.
• Highly developed influencing and negotiation skills.
• Ability to develop compelling tailored value propositions.
• Creative thinking and problem solving ability.
• Highly developed communication skills.
• Ability to travel and work across multiple jurisdictions concurrently.
• Ability to adapt style and approach to a wide variety of functions, styles and drivers.
• Strong time management skills.

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.