Brand Account Manager / Sales Representative - Region Basel-Bern-Central-Switzerland

We are a global, research-based biopharmaceutical company focused on the discovery and development of innovative treatments that address some of the world’s most serious and complex diseases. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care and virology. In addition, AbbVie offers products and services through its Allergan Aesthetics portfolio. Patients in more than 175 countries benefit from AbbVie medications.

AbbVie with headquarters in Chicago, USA, employs over 50,000 employees worldwide. Approximately 250 employees are employed in Switzerland and the AbbVie Switzerland headquarters are located in Cham, ZG.

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The Brand Account Manager will have a hybrid role with sales responsibilities and project management, and act as a direct point of contact for assigned stakeholders to transfer value proposition for AbbVie Brands. He/she understands customer’s needs and adapts accordingly, guides customer to the solution and agrees on necessary steps toward it. He/she is the main commercial executor of the brand strategy in the multi-disciplinary In-Field Team. He/she continuously strives to gain market insights and proactively, transparently and constantly transfers relevant insights back the In-Field- Team.

Key responsibilities:

Customer Selling and Relationship Management:

• Delivers expected performance and beyond in assigned territory (Sales)
• Differentiates AbbVie's value proposition to all healthcare providers
• Proactively and continuously aspires to understand real customer needs, leads to a solution and create a win-win situation
• Utilizes innovative approaches and resources to gain access to 'difficult to see' customers
• Continuously strives to gain market intelligence: insights into customer needs, expectations and environmental challenges (e.g. dedicates significant effort to the questioning stage of the stakeholder interaction in order to capture valuable insights around needs and expectations)
• Develops a cycle journey plan that optimizes own as well as In Field Team/Brand Team resources to defined key customers, acts on it and constantly tracks progress
• Accurately identifies customer position on sales cycle; effectively targets and tracks resources to maximize sales opportunities
• Understands market challenges and identifies business opportunities; deploys existing value-adding solutions to customers or drives the development of new tailored solutions
• Consistently achieves set call metrics to maximize sales
• Adheres to industry and AbbVie compliance requirements while managing the territory

Project Management:

• Proactively identifying opportunities and implementing strategies to accelerate business growth
• Building multi-disciplinary multi-stakeholder networks

As an ideal applicant, you have preferably a Bachelor's or Master’s degree in business or a related field. You have at least 3 years experience in pharmaceutical sales, experience in key account management skills in both practice and hospital sectors is an advantage. You have negotiation skills, a proactive and team-oriented personality and you are willing to go the extra mile for our customers and patients. A high degree of flexibility and analytical skills complements your profile. You also enjoy intensive travel in the specified area and are used to working independently. We also expect excellent German and English skills. Proficiency in MS Office is essential, and we value a candidate who embraces new technologies and tools.

Critical skills required for the role:

• Selling in a highly competitive environment
• Project management
• Active listening & negotiation
• Territory management
• Flexibility
• Analyzing and problem solving
• Outstanding communicator

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

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