Associate Director, Patient Services Training

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. 

Purpose

Describe the primary goals, objectives or functions or outputs of this position.

Responsible for leadership, development & delivery of the sales franchise curriculum for sales reps/mgmt. Position will rely on the ability to create, lead and work within cross functional teams made of internal business and external vendor partners with overlapping initiatives that impact sales targets and other business goals.

Responsibilities

List up to 10 main responsibilities for the job. Include information about the accountability and scope.

• Leading / Driving the training strategy process, including analysis, design, development, implementation, and evaluation of performance focused training curricula to continuously improve the capabilities of the US Sales Organization.
• Developing the franchise training team through effective coaching and leadership for success in current trainer role and for future commercial leadership opportunities.
• •Building effective relationships to work collaboratively with Senior Commercial Management, Cross-functional partners, Marketing, T&D and other groups leading AbbVie learning initiatives, to drive performance through consistent development and delivery of effective commercial training.

Qualifications

List required and preferred qualifications (up to 10). Include education, skills and experience.

• Bachelor’s degree required
• 8-15 years experience in pharmaceutical / healthcare sales and sales management with demonstrated success in developing & leading effective sales teams required
• Technical degree preferred or a degree in business or related field is acceptable if combined with relevant training and sales or experiences
• Experience in marketing and/or commercial training preferred
• Knowledge of instructional design systems or extensive experience in training, development of training and curriculum design are also desirable

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.