Associate Director, Patient Services Marketing - Rheumatology
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Mettawa, IL
- Commercial
- Hybrid
- Full-time
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
The Associate Director of Patient Services Marketing will lead the strategic direction and execution of integrated patient access marketing initiatives for the RINVOQ Rheumatology franchise across APS provider and patient workstreams. This role serves as a subject matter expert in provider and patient access strategy, translating care model priorities into actionable plans while driving cross-functional alignment and communication across a highly matrixed organization, including brand, market access, legal, finance, and communications partners.
Responsibilities:
- Lead integrated rheumatology access strategies and plans that translate care model priorities into effective marketing execution.
- Serve as a subject matter expert for provider access strategy, patient journey planning, segmentation, and resource development.
- Partner closely with the rheumatology brand team, Field Reimbursement Managers (FRMs), and key stakeholders to advance access priorities, align messaging, and support efficient resource utilization.
- Develop rheumatology-specific messaging and educational strategies that enhance provider engagement and patient understanding.
- Guide digital and content initiatives that strengthen the provider and patient experience across channels.
- Collaborate with the Training team to strengthen field force effectiveness through clear messaging, tools, and enablement support.
- Lead APS strategic brand planning to ensure alignment with brand imperatives.
- Support financial planning cycle, purchase order tracking, and ongoing monthly budget management.
- Contribute to cross-functional launch readiness.
- Oversee agency coordination, budget management, and executional pull-through.
- Bachelor’s degree required; advanced degree preferred.
- 10+ years of marketing experience, ideally in pharmaceutical, healthcare, or patient services marketing.
- Strong understanding of HCP, office, and access patient journey marketing.
- Demonstrated cross-functional leadership and matrix collaboration.
- Strong aptitude for applying AI tools in day-to-day work to improve productivity, streamline processes, and support marketing excellence.
- Experience managing budgets, agencies, and integrated campaigns.
- Excellent communication, analytical, and project management skills.
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our long-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
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Pay Range: $
141500 - 268500 USD
Where We Work
Role is primarily site- or office-based but can occasionally be performed remotely. Employees who are site/office-based and can occasionally perform their role virtually work both in the office and remotely*, following the policies and regulations in place at their location. US Employees must be in the office on Tuesday, Wednesday, and Thursday with flexibility to work remotely on Mondays and Fridays. Three days in the office is the minimum; some individuals or teams may require more in-office days due to meetings, business/project needs or their role.