Associate Director, BTS Operations

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. 

Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology and its people. The AbbVie Business Technology Solutions (BTS) team shapes the digital transformation necessary for our treatments to positively impact patients’ lives. In the role of Associate Director, BTS Operations, you’ll tackle complex challenges as you develop and diversify your professional experiences while helping others grow and develop their skills.

You’ll be responsible for defining and executing the vendor management strategy for the BTS Commercial organization. You will be responsible for overseeing the lifecycle of multiple Commercial BTS vendors ensuring optimal performance, adherence to standards, and seamless collaboration with different functions within AbbVie. You will also lead one of AbbVie’s Commercial BTS Project Management Offices (PMO). This will entail oversight of various BTS project portfolio governance processes, ensuring the seamless execution of BTS projects, and cultivating a robust BTS project management culture across project and portfolio teams.

In this role you will:

• Develop, refine, and execute the vendor management strategy aligned with the organization's goals and objectives. Focus areas are vendor selection, vendor performance management, ordering and invoicing process, and adherence to security and compliance standards. Identify areas for improvement and implement streamlined procedures. Partner with cross functional teams to streamline the third-party supplier evaluation process and to implement robust supplier monitoring processes for Commercial BTS.
• Monitor compliance with contracted SLAs and seek to decrease project costs and turnaround time by proactively seeking and implementing measures that optimize our vendor network. Operate as a trusted advisor managing vendors to ensure compliance with company policies and informing new vendors of their responsibilities.
• Establish and manage the defined PPM framework for a set of BTS portfolios.  Oversee weekly project demand & delivery status across the various BTS portfolios. Work closely with Project Portfolio Managers to prioritize projects and identify and escalate issues promptly. Analyze project data to enhance Project Portfolio performance. Lead the annual Capital Planning Process and ensure alignment with various stakeholders.
• Establish KPIs and quality control measures to assess vendor and BTS project performance, ensuring adherence to agreed-upon service levels and standards.
• Develop and deliver training programs aimed at enhancing competence in vendor & project management capabilities across the BTS Commercial organization.

Experiences that make you a strong candidate for this role include:

Required:

• Bachelor’s degree with +9 years; Master’s with +8 years; and PhD with +4 years of experience.
• Experience in establishing and leading vendor management programs and activities.
• Detail-oriented and adept at multitasking effectively as well as strong analytical, problem-solving, negotiating, and decision-making skills.
• Experience in managing international programs, teams, and budgets over $3 million.
• Experience with large project management and/or PMO leadership within an international context, strong understanding of IT project portfolio governance and compliance, tools and methodologies.
• Presentation experience at executive and senior levels of an organization.

About our team:

You will add your unique experience and expertise to the Global Commercial Strategy, Operations, Compliance team in Commercial Business Technology Solutions. Our team leads the program management, compliance, and security initiatives across Commercial BTS. We touch all facets of and have the unique experience of holistic oversight across the organization.

Why Business Technology Solutions

 For anyone who wants to use technology and data to make a difference in people’s lives, shape the digital transformation of a leading biopharmaceutical company, and secure sustainable career growth within a diverse, global team: we’re ready for you.

In this role, you can expect competitive compensation and comprehensive benefits for every career stage and a commitment to your well-being in the workplace. Additionally, you’ll add your unique experience to an employee-driven culture with vibrant Employee Resource Groups and a passion for equity, equality, inclusion and diversity that reflects the diversity of our communities and the patients and customers we serve.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

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• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.