Associate Business Systems Consultant (Hybrid)

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology, and its people. The AbbVie Business Technology Solutions (BTS) team drives the digital transformation necessary for our treatments to positively impact patients' lives. 

As an Associate Business Systems Consultant in BTS Information Research (IR), you will play a critical role in supporting specifically the global Development Biological Sciences (DBS) organization and the Biotherapeutics & Genetic Medicine (BGM). You will serve as a key liaison within a global team, bridging business stakeholders and IT to ensure accurate capture and translation of business requirements into effective technological solutions. Your key responsibilities will include understanding and documenting business process flows, gathering business requirements, identifying improvement opportunities, and leading system implementation and support efforts.  Additionally, you will be the designated IT System Owner for multiple systems used within both BGM and DBS Organization, demonstrating leadership in guiding teams and overseeing system management to meet organizational objectives. 

Responsibilities:

• Business Relationship Management: Continue to build on and maintain strong relationships with business leaders and stakeholders to ensure their needs are met and drive strategic initiatives. 

• System Ownership, Accountability, and Vendor Engagement: Take ownership of systems within the DBS organization, ensuring they are well-maintained, optimized, and compliant. Engage with vendors to facilitate system enhancements and troubleshoot issues, ensuring that external partnerships align with business needs and objectives. 

• Process Optimization: Identify and implement process improvements to increase efficiency and reduce redundancies within DBS operations & applications. 

• Cross-Functional Collaboration: Foster strong collaboration with our global DBS team, other IR teams and business areas to ensure alignment and support for strategic objectives across the organization. 

• Project Management: Delivers valuable support to diverse areas across DBS and BTS IR, ensuring smooth operations and progress. Utilizes relevant principles to enhance projects and ongoing activities. Completes tasks that drive the success of projects and empower functional teams. 

• Self-Reliant Team Player: Works effectively with team/group as well as independently to accomplish organizational goals. Actively participates in business or team meetings by offering suggestions. Regular assignments are completed with minimal supervision. 

• Problem Solving: Utilizes analytical thinking and problem-solving skills to diagnose issues, develop solutions, and make informed recommendations by evaluating business and technology needs. Approaches challenges with sound judgment and flexibility, ensuring decisions align with project objectives, business needs and contribute to successful outcomes. 

• Change Management: Lead and support change management efforts to facilitate the smooth transition and implementation of new systems and processes. Develop strategies to manage resistance, engage stakeholders, and ensure user adoption for successful integration with existing operation. 

• Guidance and Mentorship: Inspires team members through guidance and support, encouraging professional development and fostering a collaborative environment that drives the team to achieve strategic goals. 

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures. 

• Bachelor’s Degree with 6 years’ experience; Master’s Degree with 5 years’ experience; PhD with 0 years’ experience.
• Experience in a Business System Analyst role (requirements gathering, drafting URS/FRS documents etc.) 
• Systems Testing and IT Implementation experience 
• Project Management experience (DevOps vs waterfall vs agile) 
• Basic knowledge of the IT System Life Cycle (SLC) and Software Development Life Cycle (SDLC) 
• Basic knowledge of regulated systems and GxP  
• Must be able to effectively lead and facilitate meetings with vendors, business, and technical team members. 
• Science background preferred 

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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