Account Specialist (Neuro) - Midlands

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Be the direct contact for key stakeholders to be the main executor of the infield brand strategy, while working effectively within the In-field team. Develop customer relationships whilst maximizing opportunities based on strong account plans.

Key responsibilities

• Customer selling and relationship management
• Brand expected performance and beyond (sales) in the territory
• Develops Smart pre call objectives in line with territory strategy and brand team goals
• Effectively handles objections or concerns
• Consistently gains a logical, reasonable call to action/close on every sales call
• Educates medical providers and staff
• Identifies, develops and maintains disease state experts and speakers/advocates
• Continuously strive to gain market intelligence
• Capacity to organize and manage stakeholder meetings
• Strong communication skills, ability to flex style based on customer insights
• Clinical and Market Knowledge Development
• Shares best practice to enhance our business success across the Brand Teams
• Proactively initiates, develops and implements a growth plan to develop in current position and prepare for future opportunities
• Demonstrates in depth disease, product, market and competitive intelligence expertise
• Has a deep understanding of the multi-stakeholder environment
• Territory Management
• Continuously analyses sales reports (CRM etc.) and field intelligence
• Develops a business plan for own territory.in line with brand strategy
• Accurately identifies customer position on sales cycle
• Effectively targets and tracks resources to maximize sales opportunities (budgets)
• Adheres to industry and Abbvie compliance requirements while managing the territory
• Works closely and compliantly with Clinical Nurse Educator, Healthcare Business Manager, Medical in field and wider brand team
• Identifies opportunities and uses innovation practices to overcome barriers
• Responds to critical business opportunities and threats

• Degree educated preferably in science/nursing
• Relevant industry sales experience
• Practical knowledge and understanding of customer/disease area requirements.
• Develops and maintains a proficiency in the use of business tools (ETMS etc.)
• Knowledge of Industry and local market conditions
• Identifies and understands policies, protocols and the political environment of institutional accounts that may affect the work of e.g. the account.
• Strong selling skills
• Strong Territory Management skills
• Action planning & Budget management

Competencies

• Builds strong relationships with peers and cross functionally and with partners outside of team to enable higher performance
• Learns fast, grasps the “essence” and can change course quickly where indicated
• Steps up and takes leadership to own toughest challenges
• Motivates and can influence others, including those over whom they have no direct authority
• Deals comfortably with ambiguity, uncertainty and risk
• Professional, accountable, high energy and collaborative team player
• Strong communication and interpersonal skills

AbbVie's UK offices in Maidenhead prioritize accessibility and employee well-being, creating a welcoming environment for everyone. The office includes a large car park for easy access, as well as step-free entry, accessible restrooms, and elevators to accommodate individuals with mobility challenges. The workspace features assistive technologies and adaptable workstations, fostering an inclusive culture. Additionally, there is a dedicated quiet zone for those who prefer to work without distraction. This area maximizes natural light and is strategically positioned for easy access with minimal noise disturbances. If you need specific information or have questions about accessibility arrangements, please let us know during the process.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

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