Account Receivable Specialist Cluster North LATAM

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

The AR Specialist reports to the Credit and Collection Manager and will manage the accounts receivable of most important customers around the cluster and focus with NES (Pharma and aesthetics). This position will review data using system-generated reports and perform timely, accurate and complete account reviews, collections activities and account maintenance for assigned accounts.

Responsabilities:

• Perform NES´s (AX – DX models) order releases on a timely basis and in a manner that protects AbbVie assets according with the local credit policy. Identify root causes of complex payment issues and trends. Assist Team Leader in preparation of compelling data presentations that efficiently communicate these trends to Manager.
• Requires high degree of communicative ability due to multi-functional challenges, including but not limited to: Contributes to a strong degree in department, selected cross-functional process improvement teams.  Participation on interdepartmental teams with periodic review to verify charge backs, rebates, and others.  Customer relationship management (both internal and external).  Ability to train new employees, lead AR audits with sales force.
• Operates independently within defined scope of responsibility with minimal supervision. Interacts with internal and external stakeholders (i.e. Sales, Contracting and tendering and Customer Service, Customers, VLOG, CEOs, BPOs, Planning etc.) at peer, supervisory or management levels.
• Responsible for collection activities requiring the resolution of past due invoices, unearned discounts, disputes, credit limits exceeded etc. for assigned set of customers. Driving short-term and long-term cash flow, controlling the Risk, Bad debt expense and driving DSO PLAN.
• Responsible for compliance with applicable policies and procedures with the ability to help define, document, and implement new processes to improve task efficiency.
• Achieve results of cash flow.
• Effectively utilize and maintain AbbVie information systems as needed in the analysis and resolution of customer issues (including SAP, SAR, Microsoft Office etc)
• The Senior Specialist will carry larger, more challenging groups of customers around Cluster North.
• Ensure the company is billing and collecting from customers on a timely basis through all relationships and payment processes. Actioning and following up where necessary to keep DSO PLAN
• Maintain current PDAs for Department vendors. Manage the Purchase orders Request for Department Vendors and control the budget of the area.

• Preferred: bachelor’s degree in finance, accounting, or business management. Previous experience using SAP and advanced Excel skills are strongly preferred.
• At least 3 years of experience in Accounting, Finance, Receivables, Customer Service, or relevant business environment.
• English skills are required.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

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