Account Manager Central Austria (w/m/d)

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.
Allergan Aesthetics | An AbbVie Company

The Account Manager (AM) is responsible to identify, switch and develop medium and large accounts in their territory. They assume the responsibility within their assigned accounts, providing overall account leadership and will bear full responsibility for building a strategic account plan for their assigned account, as well as for organizing and deploying the appropriate resources within Allergan to drive value co-creation with customers and meet/exceed Allergan quarterly financial targets. The AD will identify and qualify opportunities within its account and deploy growth strategies. The AM will oversee and focus on around 50-60 accounts (current customers and prospects), located in Central Austria (Upper Austria / Styria / Carinthia / Salzburg, Tyrol). Travels across the territory on a daily basis and overnight stays 3 days per month required.

Hunter Customer Mindset

• Identify and switch medium to large size accounts to AA facial product
• Develop and maintain understanding of the customer’s business model
• Evaluate and assess customer needs and requirements on an ongoing basis and engage customer in collaborative discussions with cross-functional team members

Product focus

• Sell and support adoption of Allergan Aesthetics Facial injectables brands.
• Leverage sales data & marketing resources to identify and convert product sales opportunities.
• Become a product expert within minimally invasive medical aesthetics treatments through the numerous product trainings.

Strategic focus

• Lead the development of effective account plans that are realistic, properly resourced, and appropriately sponsored, by both Allergan and the customer.
• Develop and implement strategies that differentiate Allergan from other providers in our markets
• Work collaboratively with cross-functional team members to ensure that strategic account planning processes and best practices are properly implemented and deployed.
• Adhere to activity reporting requirements and adopt business intelligence tool.  

Execution and Impact

• Build, execute and monitor strategic account plans that enable customer growth.
• Assume accountability for keeping account plans up to date, focused, and realistic, as well as for ensuring that tactics are properly executed to drive account growth.
• Establish realistic priorities for customer projects and initiatives and effectively manage deadlines.

Collaboration & Compliance

• Collaborate positively with front and back-office roles in a spirit of mutual respect and understanding.
• Positively challenge the status-quo when it can contribute to improving customer centricity, quality or maintaining a healthy work culture
• Ensure compliance with Allergan Aesthetics commercial policies in Austria
• Ensure compliance and adherence to Allergan’s code of conduct and standard policies

Education and Experience:

• Pharma license
• University Degree or equivalent in life sciences or business
• At least 3 years of account management experience 
• FMCG, Pharmaceutical or Medical Device background
• Driver’s license
• Previous experience in aesthetics a plus

Essential Skills and abilities:

• Active listener, empathy and attention to details
• Ability to handle customer objections and deal with ambiguity in negotiations
• Team player with strong influence skills
• Competitive and collaborative
• Excellent communicator orally and in written
• Highly resilient and solution-oriented attitude
• Accountable and self-starter
• Curious entrepreneur mindset
• Organized and able to build reachable action plans
• Out-of-the-box thinker, looking for solutions and connecting with the industry

Languages

• German – Fluent
• English – Fluent - reading & writing
• Other European languages can be a plus

Computer skills

• Advanced use of MS Office Suite
• Previous experience with CRM systems useful

As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. The job advertisement is aimed equally at all people, regardless of age, skin color, religion, gender, sexual orientation or origin. For legal reasons, we are obliged to point out that the minimum salary for this position under the collective agreement is € 2,717.00 gross per month. However, our attractive salary packages are based on current market salaries and are therefore significantly higher than the stated minimum salary.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

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