AA Senior Product Specialist - Egypt

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.

Product Specialist  will be responsible for Products: BOTOX® & JUVÉDERM® 

Responsibilities:

Key Responsibilities

1- Heath Care providers (HCP) relationship management

• Delivers expected performance and beyond in the territory for AA portfolio by identifying opportunities and gaining new business while maintaining existing business.
•  Creates a pre-call plan using SMART objectives & effectively evaluates calls and documents post-call
• Uses evidence-based medicine skills during the call (clinical papers etc.); promotes visually by appropriate use of currently approved promotional aids
• Effectively handles objections or concerns. Consistently gains a logical, reasonable call to action/close on every call
• Educates medical providers and staff
• Identifies, develops, and maintains disease state experts and speakers/advocates
• Utilizes innovative approaches and resources to gain access to difficult to see HCPs and elevates results and outcomes to the brand team level through his/her Line Manager
• Differentiates AAs value’s proposition to all health providers assigned
• Continuously strive to gain market intelligence: insights on HCP needs, expectations and environmental challenges, which are shared across the in-field teams and leverage to the Brand teams (e.g. dedicates significant effort to the questioning stage of the stakeholder interaction in order to capture valuable insights around needs and expectations)
• Proactively and continuously aspires to serve HCP needs according to the company guidelines and compliance policies
• Represent Allergan in a professional manner that aligns with company image, ensuring activities comply with legal and ethical standards.
• Ensure that Company strategies are correctly and uniformly implemented.
• Considers how actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; avoids over commitments.

2- Clinical and Market Knowledge Development
• Shares best practice to enhance AA business success across the Brand Teams
• Proactively initiates, develops, and implements a growth plan to develop in current
position and prepare for future opportunities.
• Demonstrates disease, product, market, and competitive intelligence expertise.
• Has a deep understanding depth of the emerging multi-stakeholder environment.
Territory Management
• Continuously analyses reports (CRM etc.) and field intelligence.
• Develops and continually reviews and updates a thorough engagement plan focused on
key HCPs to exceed goals.
• Develops a cycle journey plan that optimizes coverage and frequency to key HCPs and
ensures the ability to achieve call plan metrics.
• Accurately identifies HCP position on promotional cycle. Effectively targets and tracks
resources to maximize business opportunities (budgets, samples etc.). Adheres to
industry and AbbVie compliance requirements while managing the territory.
• Consistently achieves set call metrics (days in the field, target coverage and frequency,
call rates etc.) to maximize outcomes.
• Maintains accurate sample accountability in line with policies. Completes all
administrative tasks on time and accurately while meeting communication expectations
as per guidelines (Dial in, e-mail etc.)
• Works effectively in the territory with in-field teams
• Networks in the district with the sales team to ensure support from other in-field roles
or other identified roles within the organization to best address the HCP needs (e.g.
coordinate with Medical Advisor and Clinical Specialists through the Sales Manager to
ensure effective KOL management)
• Responds to critical business opportunities and threats, leveraging his input to the
Brand team through his/her Field Manager

3- Territory Management
• Continuously analyses reports (CRM etc.) and field intelligence.
• Develops and continually reviews and updates a thorough engagement plan focused on
key HCPs to exceed goals.
• Develops a cycle journey plan that optimizes coverage and frequency to key HCPs and
ensures the ability to achieve call plan metrics.
• Accurately identifies HCP position on promotional cycle. Effectively targets and tracks
resources to maximize business opportunities (budgets, samples etc.). Adheres to
industry and AbbVie compliance requirements while managing the territory.
• Consistently achieves set call metrics (days in the field, target coverage and frequency,
call rates etc.) to maximize outcomes.
• Maintains accurate sample accountability in line with policies. Completes all
administrative tasks on time and accurately while meeting communication expectations
as per guidelines (Dial in, e-mail etc.)
• Works effectively in the territory with in-field teams
• Networks in the district with the sales team to ensure support from other in-field roles
or other identified roles within the organization to best address the HCP needs (e.g.
coordinate with Medical Advisor and Clinical Specialists through the Sales Manager to
ensure effective KOL management)
• Responds to critical business opportunities and threats, leveraging his input to the
Brand team through his/her Field Manager

• Relevant experience in Cosmetic Dermatology pharmaceuticals Field and/or Aesthetics/Medical Device discipline (is preferrable);
• Highly effective communicator both orally and in writing; can get ideas across one tone and in presentations in both English and Arabic .
• Bachelors Degree, science related (e.g. B.Sc., B. Pharm, etc.)
• Experience as Sales Representative (with minimum 2-3 years’ Experience);
• Good understanding of the market challenges and opportunities;
• Demonstrate a high level of Analytical & Negotiation skills;
• Demonstrate ability to network, build relationships with key interns;
• Competent Microsoft package skills;
• Great sense of ethics and integrity.

Skills

• Develops a thorough action plan focused on key HCPs. Proactively identifies business opportunities.
• Allocates and adjusts resources to maximise outcomes. Plan includes
  creative, measurable tactics to gain access and deliver added value to HCPs
• Develops and manages an ongoing cycle plan that improves team efficiencies and adapts to changing needs. Consistently achieves coverage and frequency targets
• Utilizes knowledge of disease state, benefits over competition, patient type and product nformation during HCP and peer interactions.
• Demonstrates an in-depth knowledge of available resources and leverage knowledge to drive business
•  Proactively identifies HCP style and tailors all aspects of promotional model including resources to meet HCP’s needs.
• Adapts to any promotional environment, HCP behavior and personality while maintaining rapport.
• Operates effectively in a matrix environment.
•  Business acumen with demonstrated ability to make strategic decisions and choices.
•  Strong team player and know
• Operates effectively in a matrix environment;
• Integrates Proactively with Cross-functional departments;
• SMART Presentation Skills

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