Purpose: The Waco Site BTS Lead drives cross-functional business-IT strategy development, solution planning, site digitalization, risk management and relationship management. They provide end-to-end technical solution leadership and business process alignment through the delivery and maintenance of Manufacturing, Packaging, Site Operations and Business Technology Solutions and systems.

The role liaises with multiple stakeholders, such as global/enterprise applications, infrastructure services, information security and engineering, to ensure successful delivery of the site’s information systems and digitalization roadmap. In partnership with site, regional and global organizations, the Site BTS Lead creates and maintains the site digitalization roadmap, advocates and enables a unified approach to shop floor systems and data management, and manages a team of site resources in the execution of projects that deliver innovation and digital enablement of IME’s Factory of the Future, Segmentation and Simplification business imperatives.

This role is an active and contributing member of the Site Leadership Team (SLT), advocating on behalf of business stakeholders to ensure BTS services meet current and future IME business priorities, while improving operations and developing talent in a fast paced, multi-disciplined, cross-functional environment. 

Responsibilities:

• Assess and benchmark digitalization and Factory of the Future capabilities for the site, develop and communicate strategy and roadmap in close alignment with SLT, IME network leadership and BTS capabilities
• Continuous improvement of site OEE, in close partnership with Op Ex, Operations, Production Scheduling, Packaging and Engineering to achieve quantifiable OEE improvement in the following areas:
  • Equipment availability
  • Cycle time and line turn
  • Reduce waste and improve quality
• Accountable for digitalization program enablement in capital plan and long range plan
• Active member of site leadership team (SLT) with responsibility for support and continuous improvement of operations (compounding, filling) and packaging, ensuring unplanned IT interruptions are held to minimum impact on manufacturing production
• Ensure delivery of robust sustainable digitalization solutions that meet site and network priorities
• Coach, mentor and develop key talent, and demonstrate willingness to make hard choices around people accountability and talent development
• Establish and advance a high performing team of SMEs by recruiting, training, coaching and developing people, clearly communicating goals, performance expectations, role responsibilities and performance feedback in alignment with AbbVie’s Talent philosophy
• Provide expert guidance on new technologies and emerging IT trends for process and business reengineering
• Liaise with Global BTS, OES, Infrastructure and Quality teams ensuring high standards of service delivery and engage to influence continuous improvement opportunities for site operations
• Ensure cyber and operations resilience, compliance to data integrity and regulatory standards are maintained and adhered to across all site systems
• Support and provide domain expertise to site on GxP, data integrity, information security as well as internal and external audits
• Understand current system architecture and partner with key stakeholders and site leadership to ‘future proof’ BTS solutions to ensure site stability of manufacturing operations
• Facilitate internal resources and external vendors in planning, build, verification and implementation of technical solutions for day-to-day operations as well as IME and BTS strategic imperatives. Interface with equipment, software and service vendors to ensure successful delivery, integration and manufacturing validation

Qualifications:

• Relevant degree in IT, Computer Science, Mechatronics, Electronics, or similar
• 12+ years relevant industry experience. Exposure to FDA, GMP, ISA95, safety and environmental legislation. Experience in pharmaceutical or life sciences industry preferred
• 5+ years proven track record in delivering manufacturing automation solutions in similar environment
• 5+ years + project management experience – proven record of cross functional project delivery
• 5+ years leadership experience – direct reporting with demonstrated ability to motivate and develop teams in matrix environment
• Systems background: ERP, MES, Data Historian (OSI PI), Packaging, Chromatography (Empower) and laboratory management systems
• Knowledge of SCADA Server Build/Maintenance (including platform understanding Intellution, Wonderware etc.)
• Knowledge of PLC Communications (various protocols and connections to hierarchy)
• Knowledge of Serialization data management and security, related site-specific hardware performance integration and hierarchy
• SQL Server Build/data management tracking and security
• Knowledge of Quality Assurance, SLC, Compliance and Data Integrity
• Ability to manage and support manufacturing operations in conjunction with site and global teams
• Proven ability to make clear and courageous decisions, influence site leadership and key stakeholders at site, regional and global levels