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À propos d’AbbVie
La mission d’AbbVie est de découvrir et produire des médicaments innovants qui apportent des solutions aux problèmes graves de santé d’aujourd’hui tout en relevant les défis médicaux de demain.Nous cherchons à transformer la vie des personnes dans plusieurs domaines thérapeutiques clés, comme l’immunologie, l’oncologie, les neurosciences, l’optique, la virologie, la santé féminine et la gastro - entérologie, outre les produits et services relevant de notre portefeuille Allergan Aesthetics.Pour en savoir plus au sujet d’AbbVie, veuillez consulter notre site à l’adresse www.abbvie.com. Suivez @abbvie sur Twitter, Facebook, Instagram, YouTube et LinkedIn.
PharmaziepraktikantIn in der Arzneimittelherstellung und -kontrolle
Ludwigshafen, Rhénanie-Palatinat, Allemagne ID de l'offre 2111013 Categorie Administrative Services Division AbbVie- Provides oversight for Major Incident Management (MIM) service to ensure execution tactics are defined and planned and commitments are met.
- Ensures MIM delivery efforts are planned and executed using current standards, methodologies, tools and processes and follows rules for requesting exceptions, where justified, to achieve business needs
- Provides cross functional coordination of Managed Service Providers, Business Technology Organizations, and/or operations teams. Ensures that all dependent resources are staged and ready for delivery activities to be performed including skills, software, etc. Escalate resource contention to management
- Maintains working knowledge of appropriate Abbvie IT high-level architectures, ITIL practices, Abbvie standards and other frameworks that impact service and solution delivery and ensures that appropriate governance is engaged
- Maintains productive relationships with peers and clients
- Follows organization standards for status reporting to key stakeholders including KPIs, risks, and issues
- Supports delivery forecasting efforts. Identifies opportunities for improvement of delivery and reporting capabilities
- Responsible for compliance with applicable policies and procedures and follows best practices
- Bachelor's degree or equivalent work experience in Information Technology, Computer Science, or Computer Engineering. Equivalent experience is defined as 6 years combined experience in the above areas.
- At least combined 6-8 years work experience in IT engineering and/or operations. Project management experience desired
- Foundational knowledge of ITIL framework and service life cycle
- Knowledge of Service Now or other ITSM tools desirable
- General technical knowledge in assigned area of responsibility
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