Job Description:

The primary function of the senior traffic manager is to help manage the traffic department to ensure support for the team, build relationships with stakeholders throughout the agency, provide process improvements and onboarding along with the daily tasks of a Traffic Manager.

To ensure this, the senior traffic manager is responsible for:

· Mentoring staff and providing guidance as needed daily

· Building relationships with stakeholders across the agency to provide solves in challenging situations

· Onboarding new Traffic Managers and other new staff throughout the agency

· Forecasts workload and staffing accordingly

· Co-administrator Traffic owned software (ie. Workfront Proof) to help solve issues or escalate to software provider

· Support new process roll-outs through agency

· Help approve weekly timesheets to ensure hours spent equate to time spent

Additionally, all Traffic Managers are responsible for:

· An ambassador for agency process and suggestion for process improvements

· Ability to identify risk and provide solutions to team

· Anticipate bottlenecks, as well as any deviance from original schedule, throughout the workflow process and communicate those issues to team members

· Manages simple to complex non-interactive projects

· Works with team to prioritize workload

· Schedules input meetings

· Opens job openings

· Creates and maintains timelines

· Develops internal fee for estimates

· Manages and maintains the daily/weekly status report

· Conducts weekly meetings

· Manages digital routes, ensuring the appropriate teams member’s review in a timely manner and provide approvals or actionable guidance

Essential Skills and Abilities:

· Proven leadership skills which allows you to motivate others

· Effective negotiation, conflict management, interpersonal relationship and organizational skills

· Excellent organizational skills, ability to multi-task, eye for detail and exceptional communicator

· Experience with traditional graphics and advertising production and an understanding of how print work

· Proficient at forecasting potential roadblocks by using problem solving abilities to find alternative solutions and reach a positive outcome

· Ability to act with little direction and work well with internal staff to keep projects prioritized and on schedule

· Ability to multi-task projects simultaneously

· Effectively communicate with various levels of staff - from Account Coordinator to VP level

· Strong work ethic

· Experience with Microsoft Office and must maintain up-to-date computer skills

· Knowledge of ProofHQ, MS Project and Advantage software systems a plus

Education and Experience:

· Bachelor’s Degree or related field or equivalent advertising agency experience

· Minimum of 7 years’ experience within an agency environment with 2 years’ experience managing others

· Thorough working knowledge of graphic design and advertising production techniques equivalent to a minimum of 2 years in an advertising agency studio