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About Allergan Aesthetics

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit

Practice Development Manager, NSW

Australia Req ID 2208672 Category Sales Division Allergan Aesthetics


The Practice Development Manager has general responsibilities for all aspects of customer relationship management in the assigned territory. This includes planning, organizing, and implementing all account management activities related to the sale and distribution of Company products, with high accountability for achieving the territory sales quotas and objectives. Domestic travel is to be expected within this position. Training for this role may be conducted outside Australia.



§ Achieve or exceed sales quota results in the assigned territory. Responsible for performing effective territory penetration, coverage and account identification to drive sales and increase the customer base for the Company’s consumables.

§ Provide training, presentations and demonstrations to the customer on application and use of the company’s products using effective communication and sales techniques.

§ Educate the customer regarding the indications, contraindications, and safety of Company products, and how they fulfill the needs of the customer.

§ Support and help to facilitate the execution of regional training workshops and tradeshows within the territory and area.

§ Pre-plan sales calls and maintain efficient time management skills to ensure maximum customer contact and highest level of customer service.

§ Develop and maintain up-to-date territory account files.

§ Develop and maintain supportive, productive and effective relationships at all levels within the organization. Therapeutic Area Knowledge

§ Maintain an in-depth understanding of relevant human anatomy and how the product is best used.

§ Maintain an in-depth understanding of Allergan and competitor product range. Be able to communicate the value difference in terms of efficacy, safety, price and market strategy to customers.

§ Monitor market trends through personal contact with clients, suppliers and attendance at industry association meetings and seminars. Communicate changes in competition, product availability or related matters to sales and marketing management.

Business Administration

§ Complete administrative responsibilities including periodic business plans, weekly expense reports, up-to-date account profiles and customer database as required.

§ Meet agreed sales force call metrics.

§ Attend sales meetings, conferences, training and other work related functions as required.

§ Ensure all sales activities comply with legal and ethical requirements.

§ Manage business expenses within the budget provided. Quality

§ Support Allergan’s Quality Management System and internal auditing processes.

§ Adhere to Medicines Australia Code of Conduct. Workplace Health & Safety

§ Proactively participate in Allergan’s WHS programs, adhere to policies and promote a safe work environment at all times. General

§ Adhere to Allergan’s internal codes of conduct and compliance processes.

§ Other ad hoc duties such as administrative duties, as requested.



Qualifications Successful completion of relevant tertiary qualifications within Science or Healthcare. Experience and Abilities

4-6 years of demonstrated success selling medical products, consumable and/or services to physicians and/or other health care practitioners preferably in the plastics and/or dermatology specialties.

Ability to learn the relevant human anatomy.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Ability to analyze a variety of technical instructions in mathematical or diagram form and interpret various abstract and concrete variables.

Ability to read technical and clinical literature and extract important concepts. Ability to communicate effectively both orally and in writing, with all levels of practitioners, patients, clinic staff and colleagues. This includes creating effective, persuasive communications and technical presentations. Proven ability to provide a high level of customer service and support so as to achieve practice integration of the

CoolSculpting procedure, ensuring a high level of customer/patient satisfaction. Intermediate skills in using software programs such as CRM system, Excel and PowerPoint.

Ability to travel adequately to cover your territory including overnight stays, attending tradeshows, and corporate and training meetings.

Must hold a valid driver’s license.

Home office capability is required.


Leveraging a Winning Sales Strategy - Developing and implementing an influence strategy and a value proposition that differentiates products and services, resonates with decision makers, encourages them to further define issues and solutions, and motivates them to take action.

Building Influential Partnerships – Leveraging relationships with internal and external partners to persuade key stakeholders to take action that will address customers’ needs and advance sales

Account Planning – Establishing a plan to achieve the sales objectives of an account, taking into consideration overall opportunities, customer business priorities and anticipated business changes, regional issues, past sales results and available resources; taking action specified in the account plan, reviewing progress and adjusting the plan as needed.

Sales Negotiation - Effectively exploring alternatives and positions to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment.

Creating Demand Through Insight – Identifying the targeted account’s business challenges and needs and their probable causes; providing and provoking convincing insights that compel decision makers to discover or reconsider unrecognized problems and opportunities and the value of addressing them with new solutions to achieve better long term results (e.g. profitability, revenue, market share).


Doing What is Right – Never jeopardize patient safety, product quality or compliance; always act with integrity


All For One Abbvie; We weigh all decisions against the common good. We inspire, share and create as a team. We solve problems for all rather than serving our immediate team.

Decide Smart & Sure; We make intelligent decisions to create the best outcomes. We act quickly, embrace experimentation, and learn what doesn’t work and get on to what does.

Agile & Accountable; We streamline and eliminate unnecessary obstacles. We plan but adapt as we go. We delegate and make tough decisions to ensure focus on results, staying keenly aware of the urgency in all we do.

Clear & Courageous; Open, honest, candid dialogue is core to our work and how we act with each other. We share information freely and continuously to find solutions. We admit mistakes. We grow stronger by putting the courage of our conviction to the test.

Make Possibilities Real; We question with endless curiosity. We’re never satisfied with good enough—patients depend on us to deliver more. We challenge ourselves to find creative, constructive solutions to turn possibilities into reality.


External HCPs, patients and clinic staff

Sales and marketing teams

Customer service team

Travel: No
Job Type: Experienced
Schedule: Full-time

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