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About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Customer Service Representative (1-year contract)

Seoul, South Korea Req ID 2208085 Category Finance Division AbbVie

Responsibilities:

  • Take proactive action to ensure customer service levels meet the business needs (order taking, product returns, standardization, automation, vendor management, service fee payments, etc.
  • Provide Highest level of customer support by answering emails and inbound calls
  • Provide timely trouble- shooting solutions and exception management where necessary
  • Daily/Monthly/Quarterly/ Yearly sales closing – prepare and analyze sales reports for the measurement of performance.
  • SAP customer master data maintenance – customer account creation / change
  • Plan, direct and coordinate all process ensuring all are documented and meet corporate compliance and commercial guidelines
  • Issue tax invoices
  • 의료기기 UDI report, 의약품 공급내역보고

Mandatory Qualifications:

  • 0~3 years of experience in customer service in direct business model is preferred
  • Good verbal and written communication skills in English
  • SAP proficient
  • Excellent MS-Excel skills

Preferred Qualifications:

  • Healthcare (pharmaceutical / medical device) industry
  • Bachelor's degree in Product Operations Management, Logistics Management, Business Administration, Accounting, Finance, or Supply chain management disciplines

*애브비는개인정보보호법과채용절차의공정화에관한법률를준수합니다. 보내주신이력서는채용하는포지션에대한채용검토목적으로만사용되며사용목적이다한즉시폐기합니다.

Travel: No
Job Type: Experienced
Schedule: Full-time
ABBVIE

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