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About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Alternance_Patient Expérience Junior Project Manager

Rungis, Île-de-France Region, France Req ID 2209334 Category Administrative Services Division AbbVie
Main Missions

Under the Brand & In-Field Excellence, and Patient Care Innovation Manager, the Patient Experience and Innovation Junior Coordinator will :

    • Be the expert of PSP in the French Affiliate and in the therapeutic area concerned.
    • Accompany the brand teams in their brand plan especially in Anchor 0



Main Activities


  • Patient Experience and Innovation
    • Be the expert of PSP in the French Affiliate and in the therapeutic area concerned.
    • Ensure the development and implementation of programs designed to ensure optimal adherence in the therapeutic area concerned.
    • Monitor “training programs” and provide the follow up with Brand Teams and In Field teams


  • Patients Insights – Anchor 0 within Brand Excellence coached by the Brand & In-Field Excellence, and Patient Care Innovation Manager
    • Support the brands by searching for patient insights (internet, forum, publication, etc.) for the construction of the anchor 0
    • Present to brand teams with patients insights


Main Business Relationships
  1. Internal :

BUM, DVM, DR, Training Manager, BELC Teams, Brand Team(s), In-field teams, Departments involved in the management of Patient Programs (Medical, Legal, Finance, Pharmaceutical Affairs, OEC, QA, PV, IT, Digital,...), Patient experience team at global level and the brand excellence team at global level, Global Customer Excellence


  1. External :

External experts, doctors, pharmacists, nursing staff (IDE, ...), dedicated companies in setting up PSP, communication agencies.

Related Knowledge
(Level: B : Basic level – A : Advanced – M : Master – E : Expertise)
  • Medical and environmental in its area of responsibility: A
  • Legal : B
  • Health economics: B
  • Policies, AbbLife process and Medical Visit Charter : A
  • AbbLife Finance Process : B
  • Marketing : A
  • Project management : A
  • Oral and written communication : A
  • English : A
  • Establishing a vision and strategy : B
  • Leadership : A
  • Leading for results: A
  • Building strategic professional relationships : A

Minimum Level of Initial Training Required

  • Marketing Profile
  • Experience in the pharmaceutical industry
  • Scientific and/or commercial training

Travel: No
Job Type: Experienced
Schedule: Full-time

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