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About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

IT Technical Specialist, Web Content Management

North Chicago, Illinois Req ID 2212788 Category Information Technology Division AbbVie


The IT Technical Web Content Specialist provides in-depth technical expertise and direction on any content and design changes for a variety of web sites on the AbbVie Corporate Web Content Management platform. They will support digital programs, and associated technical solutions developed on the Adobe Experience Manager (AEM) platform. The individual will partner with various business stakeholders, technology leads, external agencies and partners. The individual will operate as a content and branding subject matter expert and will be the point person for all CMS activities on the AEM platform.


Primary Responsibilities/Duties

  • Serve as the technology development subject matter expert for content using the Adobe Experience Manager platform and Google Analytics by collaborating closely with business and other IT partners. 
  • Responsible for enterprise site level content authoring experience working with a multisite manager on a large framework.
  • Responsible for selecting templates, components and modules, adding/editing textual and digital content as well to compose web pages based on brand guidelines and stakeholder inputs.
  • Work with digital marketing team to create/convert content, update, maintain and manage content.
  • Responsible for digital asset management (DAM) performing upload, copy, image editing, tagging, and SEO metadata.
  • Responsible to upload, maintain, insert metadata on video assets using Brightcove.
  • Responsible to create content and experience fragments and make sure to propose maximum reusability across websites.
  • Review internal site search performance to gather insights and recommend updates to website content to address opportunities and gaps
  • Perform regular site quality assurance checks using Siteimprove, create and schedule report delivery to business stakeholders.
  • Work with development and other internal team members on project implementation and launch activities, including stand-up meetings, defect resolution, acceptance testing, etc.
  • Responsible for testing websites/applications from content authoring and end user point of view during major enhancements, platform upgrades and patch deployments.
  • Responsible to track requests using ASANA & SNOW, update status regularly, and present overall daily/weekly status to stakeholders.
  • Responsible for compliance with applicable AbbVie Policies and procedures.
  • Work with minimal oversight; deliverables and relationships that are monitored through periodic reviews.



  • Bachelor’s Degree or an equivalent combination of education and work experience.
  • 4+ years of demonstrable experience in a web manager or content management role.
  • 4+ years of proven experience working with Adobe Experience Manager

Skills/Experience Requirements

  • Experience with HTML5, CSS, JavaScript.
  • Experience and strong knowledge of authoring pages in Adobe Experience Manager.
  • Ability to troubleshoot content authoring and front-end functionality issues using web debug tools.
  • Proficiency in using site quality tools like Siteimprove or similar.
  • Proficiency in using video management and steaming tools Brightcove or similar.
  • Should have worked in projects with agile methodologies, scrum and Kanban frameworks.  
  • Excellent proofreading, editing, and formatting skillset.
  • Familiarity with Adobe and/or google analytics.
  • Familiarity with Adobe Creative Suite, particularly Photoshop, for image formatting and editing.
  • Solid understanding of user experience design patterns, web conventions, and information hierarchy.
  • Demonstrable usability, prototyping, and user interface skills.
  • Attention to detail, especially as it relates to complex customer interactions and compliance-mandated content.
  • Excellent communication and interpersonal skills, with ability to building trust, listen, and ask effective questions with the goal to create a scalable and reusable business solution.
  • Innovative thinking and the ability to leverage past technology experience to be successful in an entrepreneurial fast paced environment.
  • Ability to self-manage time and priorities.
Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Travel: No
Job Type: Experienced
Schedule: Full-time

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