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About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Senior Project Analyst

Lake County, Illinois Req ID 2203245 Category Business Development Division AbbVie

Purpose :
The Senior Project Analyst will play a key role in the facilitation and management of Continuous
Improvement requests in support of AbbVie’ s Operating Model. The Senior Project Analyst will lead
and/or support the analysis of change request impacts and ensure well-developed Continuous
Improvement requests are prepared for review and approval by the Global Process Leads.

Responsibilities :

  • Support the Continuous Improvement Process by analyzing requests, collecting and documenting
  • input from multiple stakeholders, and coordinating reviews with requestors and stakeholders.
  • Ensure requests are routed promptly. Monitor for progress.
  • Extract and develop weekly metrics and KPI reports.
  • Develop communications regarding change impacts for upcoming releases.
  • Oversee and maintain the Time Tracking application and reporting.
  • Continuous Improvement Process - Ensure completion of change requests with any required information and/or documentation to properly assess risk, impact and benefit within SLA targets. 
  • Produce reports for process metrics and performance against KPI targets.
  • Client Relationship Management - Establish and maintain appropriate relationships with stakeholders, including but not limited to AbbVie’s Business Support team, IT team, and enterprise-wide requestors.
  • The Senior Project Analyst will assist in evaluating feedback and identifying opportunities for
  • continuous improvement related to process, training, reporting and communication.

Qualifications :

  • Bachelor’s Degree (Business or IT-related major preferred)
  • 5 years of change management or business analyst experience
  • Experience working with cross functional business and IT teams
  • Strong phone and interpersonal skills, analytical skills, oral and written communication skills
  • Computer literacy and proficiency in Microsoft Office applications (Word, Outlook, Excel, PPT)
  • Sharepoint skills beneficial
Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Travel: No
Job Type: Experienced
Schedule: Full-time

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