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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Principal Knowledge (Data) Science Consultant I

Lake County, Illinois Req ID 2204313 Category Information Technology Division AbbVie


AbbVie’s global Information Research (IR) group has a mission to unlock information that makes cures possible. Within IR, the AbbVie Library Information Science (LIS) team builds tools and provides services that help AbbVie scientists interact with, manage, and consume knowledge from scientific literature and other sources to foster innovation in drug discovery and development. LIS is a global organization, with a presence at the Lake County, Illinois headquarters, Boston, MA and Irvine, CA areas (US) and the Ludwigshafen site (Germany). We leverage leading technologies and methods to provide AbbVie scientists with our industry’s best capabilities around literature-based knowledge discovery. Our team has the scientific and technical competence to use a very large number of knowledge sources to provide high quality answers to our customers. At the same time, our customers are represented throughout the entire value chain - which means that we serve an area ranging from early research and development to clinical or post-market issues.

The role of the "Knowledge Science Consultant" is to link the knowledge flows and activities on the customer(s) side with those within LIS and IR in such a way that we can generate the greatest possible added value for AbbVie. Analogous to a Data Scientist, who generates knowledge from data, the Knowledge Scientist transforms generated knowledge into valuable insights and can thus help to ensure that the right groups and experts exchange information with each other, and that projects and services are initiated, planned, executed, and launched with the right priority. The Knowledge Science Consultant additionally will help elicit and clarify key customer needs in close partnership with the Literature-based Scientific Discovery (LSD) teams within LIS.

Key Responsibilities:

Maximize value generated from LIS services by assessing business requests vs. potential impact to expand support for critical areas

Know and manage the relationship with the business & its stakeholders

  • Segment AbbVie’s customer groups by high level knowledge needs and key stakeholders, map this to existing resources, content, and services, proactively identify gaps and trends
  • Develop strong relationships with customer leaders as well as matrix partners across BTS/IR especially with the Data Science group, be a trusted partner to AbbVie’s scientific communities
  • Proactively seeks out strategic business opportunities with high-level business unit executives from one or more business areas across IR and the customer organization
  • Ensure that important customer contacts are cultivated and maintained, and that the appropriate LIS colleagues are involved in projects at an early stage.
  • Be well connected across the various business areas, alert the LIS team on key changes
  • Support the LSD team with identifying strategic business partners and impactful business opportunities

Optimize how we work:

  • Build up a central resource, capturing knowledge needs and gaps across the business landscape, integrating existing tacit knowledge within the LIS team
  • Based on a deep understanding of the business strategy, ensure that projects, services, and communications are aligned and accordingly prioritized within our portfolio.
    • Collaborate with LSD leads to create project plans, targets for milestones, deliverables, and tasks assignments
    • Support the LSD leads with prioritizing business requests
    • Schedule and organize project intake and client meetings and write meeting minutes
    • Keep track of ongoing projects and timelines
  • Facilitate and advocate for improvements to our user experience (tools, services), how our customers access the knowledge we provide and how this knowledge can relate to other tools and services.
  • Facilitate the evaluation of new tools and knowledge resources and support decision making process with knowledge on business needs and gaps
  • Be accountable for financial and resource planning for LSD services and ensuring proper coordination between the involved teams.

Communicate our value:

  • Keeping track of success stories achieved by the team and then marketing them internally and externally together with the Communication Team of LIS.
  • Systematically analyze metrics, communicate trends and insights from the data, and identify opportunities for maximizing ROI for resources
  • Scientific Consultant for Training and Marketing Team
  • Prepare & present coherent and impactful stories to senior management and business stakeholders collaboratively with LIS team members

Know the knowledge science:

  • Monitor new technology trends related to knowledge modeling, knowledge discovery, and digitalization.
  • Establish an external presence in precompetitive consortia (e.g., Pistoia Alliance) as well as through conferences and publications.

Manage the local Team:

  • Administrative supervisor for the local (US) LIS team (10+)
  • Achieve great results while overwhelmingly demonstrating key AbbVie values and behaviors.


  • Scientific domain knowledge and familiarity with pharmaceutical R&D, drug discovery, computational biology, informatics
  • Ability to understand, efficiently capture and connect organizational structures and knowledge needs of scientists across the Pharma value chain to LIS resources, services and other knowledge sources
  • Ability and experience to manage local and global teams
  • High organizational skills and result orientation
  • Good understanding of project management and resource planning
  • Comfortable with ambiguity and skilled at moving stakeholders towards clarity of requirements
  • Strong customer focus, orientation, and presence
  • Comfortable working with staff at all levels of the organization
  • Excited about working in a global team with a very diverse customer base
  • Comfortable working with and leading teams and projects in matrix organizations.
  • Experience with biomedical information resources (e.g., PubMed), literature and/or patent research, information analysis and data normalization would be an additional asset. Experience in text mining, natural language processing, semantic enrichment, data mining or machine learning/AI is a plus.
  • Demonstrates an interest in working collaboratively, cross-functionally, and in inter-disciplinary teams with an ability to effectively communicate, both verbally and in writing to scientists and non-scientists.
  • Well-organized and balances taking direction from others (sponsors, partners, clients) with taking initiative to manage multiple projects and learning responsibilities.
  • Innate scientific curiosity, technical creativity, and innovative thinking, motivated to break new ground in the field of discovery and management.
  • Fluency in English.
Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Travel: Yes, 10 % of the Time
Job Type: Experienced
Schedule: Full-time

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