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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Manager, Access & Affordability Solutions

Lake County, Illinois Req ID 2210301 Category Marketing Division AbbVie

The Program Manager will be responsible for strategic and tactical management of the copay platform of programs within the AbbVie portfolio. They will drive innovative solutions in response to payer market dynamics in an evolving competitive, regulatory, and compliance landscape, this role will be central to the execution of patient access and support programs. In addition to being an important member of the Patient Access team, key collaborating partners will be patient services vendor(s), operations, field teams, and HUB services. The position requires a highly motivated individual that can work cross-functionally to accomplish agreed upon objectives.

Core Job Responsibilities:

  • Operational management of all aspects of Copay Programs
  • Management of multiple program vendors to ensure operational effectiveness
  • Strategic design and implementation of innovative solutions and recommend business rules in response to aggressive market dynamics
  • Partner with analytics team to ensure detailed and timely performance reports
  • Work closely with all patient services team members to ensure operational alignment
  • Manage budgets for copay programs as assigned
  • Track and resolve all patient escalations
  • Work cross functionally with internal departments to ensure alignment with strategic vision along with Compliance/Legal requirements 

  • Foundational knowledge of the US access and reimbursement environment and detailed knowledge of copay card operations
  • Experience working with and managing large tactical programs involving multiple external partners
  • Operational experience working on customer service programs
  • Strong communication, presentation and inter-personal skills
Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)Keyboard use (greater or equal to 50% of the workday)
Travel: Yes, 5 % of the Time
Job Type: Experienced
Schedule: Full-time

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