In AbbVie Business Technology Solutions, we are shaping the digital transformation accelerating the future of medicine—and doing it together, asking bold questions and taking on tough challenges through deep, honest collaboration. For anyone who wants to use technology and data to make a difference in people’s lives, contribute to the digital transformation of a leading biopharmaceutical company, and secure sustainable career growth within a diverse, global team: we’re ready for you.

The Business Systems Consultant (BSC) will be part of the Business Technology Solutions, Research and Development technology group, known as Information Research (RDIR). 

This BSC will join our Emerging Endeavors function, which focuses on providing consultative solutions to emerging processes and technology delivery challenges. We advance RDIR’s investment in human capital and culture, as well as lead our academic partnerships and university-partnered innovation center. We provide Merger and Acquisition leadership and enable R&D application integration and data migration process guidelines.

The BSC will both lead and work on a variety of project engagements and technologies which will require working on multiple projects/work streams at one time.  This will include projects such as: employee development and capability planning, advancing governance, data and financial analysis, and other special projects as directed by leadership. This role is also responsible for people management and skills development of 1-4 junior employees in our function.

This will include projects such as: employee development and capability planning, advancing governance around machine learning and generative AI, and other special projects as directed by leadership. This role also provides the opportunity to provide mentorship to our junior employees in our function.

Proactively seeks out strategic business opportunities with high-level business unit executives. Provides advice, assistance and leadership in any area associated with the planning, procurement, provision, delivery, management, maintenance and effective business use of information systems for a business area. Analyzes business processes; elicits, analyzes and documents business requirements; identifies alternative solutions, assesses feasibility and makes recommendations typically seeking to exploit and leverage new or existing technology components. Translates business requirements into functional requirements; performs data and process modeling; manages change; and leads, coordinates/performs testing, verification, and validation of requirements.

Responsibilities

• Works directly with business unit clients to understand specific business processes and business drivers and business strategy across multiple business units; identifies and communicates resulting needs and opportunities for business process improvement that can be enabled via technology;
• Investigates and understands capabilities of existing systems and technologies already in use across the business area and similar and interconnected business areas in AbbVie and investigates available technologies applied to this business area in industry; identifies information required to support the business strategy and leads the development of appropriate information management strategies, developing them as an integrated part of the business strategy.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Identifies current and emerging business needs and evaluates alternative technology solutions using standard information systems methodologies and best practices.
• Proactively seeks out strategic business opportunities for the application of new or existing technology capabilities (across multiple business areas) with high-level business unit executives providing key opinion-leading clients with comprehensive strategic analyses and insights to help them discover strategic uses of technology products and services.
• Develops, leads, or reviews the creation of information systems strategy to support the strategic requirements of multiple business areas. Identifies the business benefits of alternative strategies. Ensures compliance between business strategies and technology directions. May prepare testing plans to confirm that requirements and system design are accurate and complete. Conducts training.
• Makes recommendations to process stakeholders regarding the correct approach to achieve process improvement objectives. These may include business process outsourcing, application development or adopting business process management (BPM) practices.
• Develops business relationships and integrates activities with other BTOs to ensure successful implementation and support of project efforts. Manages relationships between clients involved and BTOs to assure effective communication between the groups is occurring. Brokers services within BTS on behalf of customers; coordinates portfolio of solutions, and identifies interdependencies.
• Allies with other BTOs to remain current on project status, and inform customer management of progress; conversely, keeps BTS managers aware of user issues and resolves conflicts. Identifies the impact of any relevant statutory, internal or external regulations on the organization's use of information.
• Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects. Establishes organizational objectives and delegates assignments. Accountable for actions and decisions taken by self and subordinates.
• Accountable for the accuracy of the fit of the proposed business process improvements and the technical solution to the business needs and the information upon which the business justification and prioritization decisions are made. Also accountable for communicating the business need and drivers to development groups to assure the implementation phase can fulfill the business need.

• Bachelor's Degree with 7 years’ experience; Master's Degree with 6 years’ experience; PhD with 2 years’ experience in business systems analysis.
• Exercises latitude in the approach to problem solving.
• Determines and develops approach and implements solutions to complex business problems.
• Experience working in large matrixed environment managing complex projects across multiple functions highly preferred.
• Possesses a financial acumen while managing budgets in upwards of $1mm.
• Experience with in-depth technical and functional requirements gathering.
• Has directly managed 1-4 employees and/or contractors for greater than 1 year
• Has prior experience with any or all of the following: consulting, business systems analysis, requirements gathering

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.