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About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Associate Director, Procurement Operations

Lake County, Illinois Req ID 2208359 Category Purchasing Division AbbVie

The Associate Director of Strategic Operations manages a concierge service that provides a single point of contact to all employees for their purchasing transactions. Properly manages over 4,000 ACRs and 13,000 purchase order transactions annually with an average processing time of 14 days, securing all appropriate approvals and documentation for such transactions. The Associate Director of Strategic Operations needs to limit business interruptions by securing approvals in a timely manner while still observing all policies and procedures. Develops recommendations for operational excellence by proposing new processes and/or tools to provide the best customer service while assuring compliance.


  • Oversees all aspects of the Team’s Concierge Service, Compliance Assurance, Transaction Approvals, Documentation Assistance and PO/ACR Entry and Processing

  • Supervises exempt and nonexempt employees to perform the responsibilities of the department. Train, coach, and counsel employees to meet increasing demands from the Purchasing client base. Conduct performance reviews, develop plans and training requirements for each employee, and remove barriers and roadblocks for staff as necessary.

  • Builds and develops Team that exhibits all aspects of the new AbbVie Culture

  • Requires a proactive approach that is relationship orientated, customer focused, team based, highly analytical, creative, dynamic and without error in its execution

  • Leads the processing of all purchasing transactions ensuring compliance and a cycle time of 14 days or less. Collaborates with IT, Business Partners and PSM Partners to implement new tools and processes to reduce administrative burden and improve cycle time

  • Responsible for mitigating and resolving issues supporting AbbVie’s internal policies and procedures and external compliance

  • Maintains the understanding of broad range of technical and administrative issues affecting AbbVie including pharmacovigilance, engineering, regulatory, medical, quality, legal, OEC, IT and others in order to develop sound guidelines to manage and Back Office Team

  • User Subject Matter Expert (SME) of Purchasing Systems and Purchasing Compliance requirements.

  • Leads team through significant initiatives. Gains senior level authorization for such initiatives. Assemble cross functional teams to evaluate all aspects of the initiative including process, cost, quality, legal, regulatory, etc.

  • Bachelor’s degree in Business or similar field required. Master’s degree preferred.

  • 10 years of total combined minimum years of relevant business experience required.

  • Proficient in financial and technical aspects

  • Certified Purchasing Manager (CPM) preferred

Key Stakeholders: Purchasing Leadership team, President of Operations and their Leadership Team, end users of purchasing IT systems globally.



Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Travel: Yes, 5 % of the Time
Job Type: Experienced
Schedule: Full-time

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