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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Analyst, Business Systems

Lake County, Illinois Req ID 2207211 Category Information Technology Division AbbVie

The Business System Analyst is an individual contributor working on the development, maintenance and enhancement of business applications, providing specialized technical or business knowledge to Information Research projects. The position has the responsibility for partnering with a business functional area, learning their processes, and finding opportunities whereby technology can help drive efficiencies.  The position will be instrumental in the development, identification and implementation of system modifications that will improve productivity within the system(s) applicable for the business function that he/she is supporting.



List up to 10 main responsibilities for the job. Include information about the accountability and scope.

  • Responsible for compliance with applicable Corporate and Divisional Policies and procedures.
  • Consults with business functional areas to develop understanding of the varied and complex business needs supported by the system(s).
  • Responsible for determining how changing business needs will affect the system(s). 
  • Understands the role of the system in the big picture and provides ideas and recommendations regarding the evolution of the system(s).
  • Responds to questions and influences the users regarding current and potential system inputs, processes, and outputs.  Conducts research and analysis into evolutions of the systems supporting business processes.  Develops detailed business user requirements, system documentation, work flow procedures, and data modeling.  Negotiates plans, time frames and trade-offs while ensuring client understands the final results of the project.
  • Reviews and routes requested system changes and develops detailed specifications for implementation.
  • Ensures current and accurate system documentation, coordinates and or performs testing of system modifications, both validated and non-validated systems. 
  • Provides systems expertise and supports system training, educational tools and materials. 
  • Partners with appropriate support personnel related to data integrity checks and controls of the systems.
  • Helps drive internal BTS processes related to demand/release management and SDLC.
  • Systems implemented must meet projected timelines and customer expectations. 
  • Experience in Good Clinical Practices (GCP) Software Lifecycle Development Cycle for developing, implementing and supporting multi-national information technology platforms.
  • Excellent interpersonal skills and well-developed verbal and written communication skills.
  • A passion for learning and personal growth.
  • Must be deliverables focused and detail oriented.
  • Must exhibit exceptional teamwork skills.
  • Must have a strong customer focus.
Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)
Travel: No
Job Type: Experienced
Schedule: Full-time

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