Key Account Manager

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Purpose:

• To engage with UAE healthcare payers and providers, leveraging local expertise to share critical market insights, foresee dynamics in HC system, uncover unmet needs, and tailor key account strategies that enhance AbbVie performance across the entire portfolio.
• To ensures that patient interests remain at the forefront, acting with full adherence to AbbVie standards, ethical codes, and all applicable UAE regulations.

Responsibilities:

• Develop deep understanding of business opportunities, complexities, and decision-making processes across the key accounts.
• Communicate anticipated payer decision-making drivers and identify unmet needs to the brand teams, supporting a comprehensive analysis of the situation.
• Provide insights, feedback, and market intelligence that can help brand teams to anticipate and prepare for future.
• Establish strong and strategic partnerships with payers to identify potential access barriers and align with the objectives of the account.
• Negotiate, finalize, and enhance contracting and tendering outcomes for improved product access.
• Create tailored strategies and engagement plans for each account, establishing clear objectives and actions to optimize the access to AbbVie’s products
• Monitor the implementation and effectiveness of activities and key account performance in order to consistently enhance the impact on the bottom line.
• Develop and deliver impactful presentations and business reviews to the internal key stakeholders.
• Build detailed account plans, including risk assessments and mitigation strategies.
• Coordinate and facilitate business meetings, workshops, and training sessions for the account stakeholders.
• Track market trends, new policies, and regulations affecting HC access and reimbursement.
• Foster continuous improvement by gathering feedback from accounts and driving actionable change internally.

• Bachelor’s degree in Pharmacy or a related healthcare field.
• 2–5 years of pharmaceutical industry experience, preferably within a multinational organization in which 2–3 years of experience are in Key Account Management and/or Market Access.
• Experience in customer engagement, account management, and stakeholder management.
• Understanding of the UAE healthcare ecosystem and market access environment.
• Ability to generate customer and market insights and translate them into actionable account plans.
• Strong communication, influencing, negotiation, and relationship-building skills.
• Strong analytical, planning, forecasting, and business acumen.
• Proficiency in Excel and ability to use data to support business decisions.
• Ability to work effectively across cross-functional teams and manage multiple stakeholders.
• Market access knowledge gained through experience, projects, certifications, diplomas, or other relevant exposure.
• Ability to build credibility and become a trusted partner to internal and external stakeholders.

Key Stakeholders:

• External: Networks of Local Key Decision Makers, Payers, HC Providers, Public HC Sectors, HTA’s, Academic Associations.
• Internal: In-field teams, Brand Team, Marketing, Sales, Medical, Customer Excellence, Market Access, Finance, Communications.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

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